Legends Global
Posted 170 days agoVerified live 2d ago
Digital Workplace Experience Intern
Brief overview
West Conshohocken, PAIn-person
UndergradOr in progress
Data analysisBusiness analyticsAI toolsEnterprise analyticsProblem-solvingRelational databases
Job description
Summary
Legends Global is the premier partner to the world's greatest live events and venues. They are seeking a Digital Workplace Experience Intern to analyze end-user technology experiences and identify opportunities for improvement in digital workplace interactions.
Responsibilities
- Analyze end-user technology experience by developing user personas and mapping employee technology journeys across systems and platforms
- Identify opportunities to improve digital workplace interactions, focusing on usability, accessibility, and overall user satisfaction
- Support optimization of multi-channel support intake, including ticketing systems, chat, and self-service tools
- Collaborate with cross-functional teams to enhance self-service workflows and streamline the end-user support experience
Skills
- Currently pursuing or recently completing a bachelor's or master's degree in data Analytics, Business Analytics, Computer Science, Economics, Engineering, or a related field
- Internship or project-based experience working with data, analytics, AI tools, or business strategy
- Strong interest in enterprise analytics, applied AI, and using data to drive operational decision-making
- Analytical and problem-solving mindset with the ability to break down complex, loosely defined problems
- Ability to present insights clearly to technical and non-technical audiences
- Experience working with relational databases
Qualifications
Must Haves
- Currently pursuing or recently completing a bachelor's or master's degree in data Analytics, Business Analytics, Computer Science, Economics, Engineering, or a related field
- Internship or project-based experience working with data, analytics, AI tools, or business strategy
- Strong interest in enterprise analytics, applied AI, and using data to drive operational decision-making
- Analytical and problem-solving mindset with the ability to break down complex, loosely defined problems
- Ability to present insights clearly to technical and non-technical audiences
- Experience working with relational databases
More jobs like this
