Service Center Procurement & Business Process Analyst

Summary

Leidos is a technology and mission services company serving government and commercial customers. The Service Center Procurement & Business Process Analyst supports procurement operations, asset and lifecycle management, financial coordination, business process improvement, and project activities for Information Assurance and Defense Service Center operations.

Responsibilities

• Support intake, tracking, coordination, and closure of procurement requests, including vendor quotes, approvals, deliveries, and follow-up
• Coordinate with vendors, purchasing, Finance, Service Center staff, and internal customers to keep procurement actions moving
• Support procurement activities related to Service Center systems, infrastructure, technology refreshes, physical moves, and portfolio growth
• Maintain standardized procurement records, workflows, and supporting documentation
• Maintain hardware, software, license, support, renewal, refresh, and end-of-life tracking
• Support lifecycle reviews and renewal planning and coordinate related procurement actions
• Maintain accurate asset and procurement data for operational and financial reporting
• Assist with reconciliation and validation of lifecycle and asset information
• Support analysis of procurement and Service Center processes to identify bottlenecks and opportunities for improvement
• Help document and maintain repeatable processes, workflows, templates, and work instructions
• Assist with implementing process improvements and reducing manual administrative effort through improved tools and workflows
• Collect and maintain process data to support productivity, cost, and service improvements
• Assist with tracking procurement expenditures, commitments, lifecycle costs, and Service Center requirements
• Support AOP, forecasting, BOE, and recurring financial/status reporting activities
• Maintain project schedules, action trackers, milestones, and meeting follow-up for Service Center and IA initiatives
• Assist with leadership presentations, data calls, RFIs, and coordination of project activities
• Support initiatives to improve resource utilization, service consumption, cost visibility, and operational efficiency
• Assist with identifying opportunities to standardize, consolidate, or automate administrative processes
• Support development of metrics and reporting related to workload, cost, process performance, and adoption
• Perform other business-process and Service Center support activities as priorities evolve

Skills

• U.S. Citizenship is required
• Bachelor's degree or equivalent experience and less than 2 years of relevant professional experience. Relevant internships, academic projects, military experience, or other applicable experience may be considered
• Experience with Microsoft Office applications, particularly Excel, Word, PowerPoint, and Outlook
• Ability to organize and track multiple concurrent requests, actions, deadlines, and stakeholders
• Strong written and verbal communication skills
• Strong organizational and analytical skills
• Ability to work independently on defined tasks while seeking guidance when appropriate
• Ability to work effectively with technical, operational, procurement, financial, and leadership stakeholders
• Ability to obtain and maintain any security clearance required for assigned Service Center responsibilities
• Experience with procurement, purchasing, vendor coordination, asset management, or technology lifecycle management
• Experience supporting business process improvement, project coordination, financial tracking, forecasting, or operational reporting
• Experience developing and maintaining schedules, trackers, dashboards, reports, presentations, or process documentation
• Familiarity with SharePoint, Power Apps, Power Automate, or similar workflow and automation tools
• Experience supporting government/defense organizations, technology refreshes, infrastructure projects, physical moves, or multi-site operations
• CAPM, Project+, PMP, or related project/business process training or certification is a plus

Qualifications

Must Haves

• U.S. Citizenship is required
• Bachelor's degree or equivalent experience and less than 2 years of relevant professional experience. Relevant internships, academic projects, military experience, or other applicable experience may be considered
• Experience with Microsoft Office applications, particularly Excel, Word, PowerPoint, and Outlook
• Ability to organize and track multiple concurrent requests, actions, deadlines, and stakeholders
• Strong written and verbal communication skills
• Strong organizational and analytical skills
• Ability to work independently on defined tasks while seeking guidance when appropriate
• Ability to work effectively with technical, operational, procurement, financial, and leadership stakeholders
• Ability to obtain and maintain any security clearance required for assigned Service Center responsibilities

Nice to Haves

• Experience with procurement, purchasing, vendor coordination, asset management, or technology lifecycle management
• Experience supporting business process improvement, project coordination, financial tracking, forecasting, or operational reporting
• Experience developing and maintaining schedules, trackers, dashboards, reports, presentations, or process documentation
• Familiarity with SharePoint, Power Apps, Power Automate, or similar workflow and automation tools
• Experience supporting government/defense organizations, technology refreshes, infrastructure projects, physical moves, or multi-site operations
• CAPM, Project+, PMP, or related project/business process training or certification is a plus

Benefits

• Full-time telework from any U.S. based location
• Health and Wellness programs
• Income Protection
• Paid Leave
• Retirement