Community Smiles Outreach Advisor

Summary

Liberty Dental Plan is a dental benefits organization focused on improving oral health outcomes and access to care. The Community Smiles Outreach Advisor increases member engagement through navigation assistance, education, and community outreach while building partnerships with healthcare organizations, schools, advocacy groups, and public agencies.

Responsibilities

• Build and maintain strong relationships with community organizations, healthcare partners, schools, advocacy groups, and community resource centers
• Develop and expand outreach efforts that increase awareness of dental benefits and the importance of preventive oral healthcare
• Educate members and community partners on how to access and effectively use dental benefits
• Coordinate and participate in community events, health fairs, educational presentations, and outreach activities
• Promote benefit utilization and support members in navigating available services and resources
• Assist members with access-to-care needs, including appointment scheduling, reminders, transportation coordination, and other support services that help prevent delays in treatment
• Collaborate with managed care organization (MCO) healthcare partners and community stakeholders to strengthen engagement efforts
• Build relationships with local and state legislative offices, public health agencies, and county service organizations
• Support outreach initiatives focused on underserved and vulnerable populations
• Assist in planning, coordinating, and promoting Liberty Dental Plan's presence throughout assigned communities and regions
• Communicate effectively with diverse populations while fostering trust and engagement

Skills

• Associate degree in Public Health Administration, Health Education, Dental Assisting, or a related field
• Minimum of 2 years of experience in dental healthcare, a dental office setting, dental insurance, or a related field
• Experience working with diverse communities and populations
• Strong communication, relationship-building, and interpersonal skills
• Ability to work independently with minimal supervision in community-based outreach environments
• Excellent organizational, planning, and time management skills
• Experience facilitating public meetings, presentations, or community forums
• Valid driver's license and proof of insurance with a minimum liability coverage of $100,000
• Ability to work a flexible schedule, including evenings, weekends, and approximately two weekend days per month
• This position is based in the Sacramento, California area. Candidates must reside in Sacramento or the surrounding 50 mile region to effectively support community outreach initiatives, local partnerships, and member engagement activities
• Regular local and regional travel is required, including travel by vehicle and air as needed
• Travel may average up to 25% of the time
• Our employees are distributed in office locations in multiple markets across the United States. We are unable to hire or allow employees to work outside of the United States
• No relocation assistance or sponsorship available at this time
• Bilingual proficiency with the ability to read, write, and speak a language in addition to English
• Experience working with healthcare providers and members in outreach or community engagement settings
• Managed care or government-sponsored healthcare program experience
• Experience supporting HEDIS-related initiatives
• Advanced knowledge of dental terminology and the healthcare industry

Qualifications

Must Haves

• Associate degree in Public Health Administration, Health Education, Dental Assisting, or a related field
• Minimum of 2 years of experience in dental healthcare, a dental office setting, dental insurance, or a related field
• Experience working with diverse communities and populations
• Strong communication, relationship-building, and interpersonal skills
• Ability to work independently with minimal supervision in community-based outreach environments
• Excellent organizational, planning, and time management skills
• Experience facilitating public meetings, presentations, or community forums
• Valid driver's license and proof of insurance with a minimum liability coverage of $100,000
• Ability to work a flexible schedule, including evenings, weekends, and approximately two weekend days per month
• This position is based in the Sacramento, California area. Candidates must reside in Sacramento or the surrounding 50 mile region to effectively support community outreach initiatives, local partnerships, and member engagement activities
• Regular local and regional travel is required, including travel by vehicle and air as needed
• Travel may average up to 25% of the time
• Our employees are distributed in office locations in multiple markets across the United States. We are unable to hire or allow employees to work outside of the United States
• No relocation assistance or sponsorship available at this time

Nice to Haves

• Bilingual proficiency with the ability to read, write, and speak a language in addition to English
• Experience working with healthcare providers and members in outreach or community engagement settings
• Managed care or government-sponsored healthcare program experience
• Experience supporting HEDIS-related initiatives
• Advanced knowledge of dental terminology and the healthcare industry

Benefits

• Competitive pay structure and savings options to help you reach your financial goals.
• Excellent 401(k) retirement benefits, including employer match, Roth IRA options, immediate vesting during the Safe Harbor period, and access to professional financial advice through Financial Engines.
• Affordable medical insurance, with low-cost premiums for employee-only coverage. Liberty subsidizes the cost for eligible dependents enrolled in the plan.
• 100% employer-paid dental coverage for employees and eligible dependents.
• Vision insurance with low-cost premiums for employee-only coverage and dependents.
• Company-paid basic life and AD&D insurance, equal to one times your base salary, with options to purchase additional supplemental coverage.
• Flexible Spending Accounts for healthcare and dependent care expenses.
• Voluntary benefit programs, including accident, critical illness, and hospital indemnity insurance.
• Long-term disability coverage.
• Expansive wellness programs, including company-wide wellness challenges, BurnAlong memberships, and gym discounts.
• Employee Assistance Program (EAP) to support mental health and well-being.
• Generous vacation and sick leave policies, with the ability to roll over unused time.
• 10 paid company holidays.
• Tuition reimbursement for eligible educational expenses.
• Remote or hybrid work options available for various positions.