Product Owner I

Summary

Liberty Mutual Insurance is seeking a Product Owner I to support its Distribution Independent Agent Sales Experience Portfolio. The role owns and prioritizes the Home New Quote & Issue product backlog, translates product launches into agent-experience updates, and partners with experience and technology teams to improve usability and business outcomes.

Responsibilities

• Own prioritization and management of the Home enhancement product backlog for the New Quote & Issue agent experience
• Partner closely with experience and technology teams to translate new Home product launches into agent-experience updates, identifying pain points and opportunities to streamline how agents utilize our system
• Stay ahead of emerging trends and technologies to continuously improve ease-of-doing-business metrics
• With your aligned engineering squad/team, contributes towards achieving assigned product KPIs. Manages product(s) with a low-medium degree of strategy, scope, and complexity
• Owns and maintains the product backlog and is accountable for its contents, prioritization, and acceptance criteria. Accountable for clear, actionable user stories
• Sets priorities and actively participates in squad/team quarterly planning
• With support, set expectations with stakeholders for delivery of new capabilities, features, and functionalities
• Participates in squad/team demos, retrospectives, and all other ceremonies
• Works daily with the Agile working group clarifying business requirements, removing roadblocks, constantly communicating, and supporting alignment around product strategy

Skills

• Knowledge of Agile development methodologies and IT project management as typically acquired through a Bachelors` degree in relevant field (business, computer science, humanities, etc.) and a minimum of 2 to 4 years direct experience with agile teams as well as 5 years in business, technology or consulting
• Able to depict complex ideas, issues and designs to varied audiences; educate SBU/department(s) on business vision and plan and the impact of change
• Able to make difficult and quick decisions daily
• Problem solver with ability to lead the team to push the solutions and progress
• Experimental mindset to drive innovation amongst uncertainty
• Experience in the insurance industry preferred
• Knowledge of relevant products and portfolio preferred

Qualifications

Must Haves

• Knowledge of Agile development methodologies and IT project management as typically acquired through a Bachelors` degree in relevant field (business, computer science, humanities, etc.) and a minimum of 2 to 4 years direct experience with agile teams as well as 5 years in business, technology or consulting
• Able to depict complex ideas, issues and designs to varied audiences; educate SBU/department(s) on business vision and plan and the impact of change
• Able to make difficult and quick decisions daily
• Problem solver with ability to lead the team to push the solutions and progress
• Experimental mindset to drive innovation amongst uncertainty

Nice to Haves

• Experience in the insurance industry preferred
• Knowledge of relevant products and portfolio preferred

Benefits

• Flexible Time Off Annual Accrual - days: 20
• Commission and/or bonus earnings may be included through a corresponding compensation plan for some roles, with rates varying based on multiple factors.
• Comprehensive benefits
• Workplace flexibility
• Professional development opportunities
• Opportunities provided through Employee Resource Groups