Summary
Liberty Mutual Insurance is hiring Inside Sales Representatives for its Contact Center Sales Organization. The role handles inbound calls and warm leads, consults customers on their insurance needs, and matches appropriate coverages, products, and benefits to convert sales leads into policyholders. The position includes paid training and Property & Casualty insurance licensing support.
Responsibilities
- As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert sales leads into policyholders
- When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual policyholders
- You rise to the role of representing the Liberty brand, you believe in what you’re selling, and you enjoy connecting customers to the right products for their individual needs
- Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders
- While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow
- Must be available to work a schedule of 4 weekdays and 1 weekend day
Skills
- All insurance representatives need to hold a Property & Casualty Insurance license
- Strong, engaging interpersonal and persuasion skills needed to close sales
- Ability to communicate well to both prospects and customers
- Excellent analytical, decision-making and organizational skills
- Strong typing capabilities and PC proficiency
- 2 years of sales/service-related work experience required
- Property and Casualty License required after hire
- 2-3 years sales experience preferred
Qualifications
Must Haves
- All insurance representatives need to hold a Property & Casualty Insurance license
- Strong, engaging interpersonal and persuasion skills needed to close sales
- Ability to communicate well to both prospects and customers
- Excellent analytical, decision-making and organizational skills
- Strong typing capabilities and PC proficiency
- 2 years of sales/service-related work experience required
- Property and Casualty License required after hire
Nice to Haves
- 2-3 years sales experience preferred
Benefits
- Flexible Time Off Annual Accrual - days: 15
- Free P&C license training with paid training time
- Paid licensing and training opportunities
- Comprehensive benefits
- Flexible work arrangements
- Strong work-life balance
- Paid training in a remote work environment
- Comprehensive medical benefits from Day 1
- Opportunities for rewards and recognition
- All computer equipment is provided
- Generous commissions
- Benefits that start on day one
- Professional development opportunities
- Employee Resource Groups