Product Owner

Summary

Liberty Mutual Insurance is seeking a Product Owner to join its Insurance Professional team. The role will lead product work for the Frontier program, translating business and customer needs into requirements, prioritizing backlogs, and partnering with cross-functional teams to build an agent quoting and binding interface.

Responsibilities

• Serve as the Product Owner for a single Scrum team and lead the day-to-day product work needed to move capabilities from concept through delivery
• Lead requirements gathering and translate business and customer needs into clear user stories and acceptance criteria
• Prioritize and manage the product backlog based on business value, agent and customer needs, delivery dependencies, and technical considerations
• Facilitate team sessions and stakeholder discussions and make timely decisions to keep work moving in ambiguous or evolving situations
• Partner closely with Engineering, Design, Product, Underwriting, and other cross-functional teams to create shared understanding around goals, requirements, dependencies, and trade-offs
• Help shape the agent quoting and binding experience by bringing a strong understanding of the user journey and advocating for solutions that are simple, intuitive, and effective
• Communicate roadmap, delivery progress, risks, and key decisions to stakeholders while ensuring the team remains aligned on priorities and outcomes
• Champion adaptability and continuous improvement by helping the team identify pragmatic paths forward while balancing speed, quality, and long-term sustainability
• Build and maintain a foundational understanding of the DRC and IA channels and how the capabilities being developed support the broader Distribution strategy. Prior experience in either channel is a plus

Skills

• Knowledge of Agile development methodologies and IT project management as typically acquired through a Bachelors` degree in relevant field (business, computer science, humanities etc.) and a minimum of 3 to 5 years direct experience with agile teams as well as 7 years in business, technology, or consulting
• Able to depict and explain the importance of complex ideas, issues and designs to varied audiences; educate SBU/department(s) on business vision and plan and the impact of change
• Able to influence a diverse group of stakeholders; strong leadership skills
• Able to make difficult and quick decisions daily
• Strong problem solver with demonstrated ability to lead a team to push the solutions and progress
• Strong experimental mindset to drive innovation amongst uncertainty
• This position requires two in-office days per week for candidates who reside within 50 miles of Columbus, OH; Seattle, WA; Boston, MA; Portsmouth, NH; Indianapolis, IN; or Plano, TX
• Experience in the insurance industry preferred
• Knowledge of relevant products and portfolio preferred

Qualifications

Must Haves

• Knowledge of Agile development methodologies and IT project management as typically acquired through a Bachelors` degree in relevant field (business, computer science, humanities etc.) and a minimum of 3 to 5 years direct experience with agile teams as well as 7 years in business, technology, or consulting
• Able to depict and explain the importance of complex ideas, issues and designs to varied audiences; educate SBU/department(s) on business vision and plan and the impact of change
• Able to influence a diverse group of stakeholders; strong leadership skills
• Able to make difficult and quick decisions daily
• Strong problem solver with demonstrated ability to lead a team to push the solutions and progress
• Strong experimental mindset to drive innovation amongst uncertainty
• This position requires two in-office days per week for candidates who reside within 50 miles of Columbus, OH; Seattle, WA; Boston, MA; Portsmouth, NH; Indianapolis, IN; or Plano, TX

Nice to Haves

• Experience in the insurance industry preferred
• Knowledge of relevant products and portfolio preferred

Benefits

• Comprehensive benefits
• Workplace flexibility
• Professional development opportunities
• Opportunities provided through Employee Resource Groups