Remote Visit Coordinator, US Regional Specialist

Summary

IQVIA is a global provider of clinical research services, commercial insights, and healthcare intelligence for the life sciences and healthcare industries. The Remote Visit Coordinator, US Regional Specialist supports remote and decentralized trial visits by coordinating sites, clinicians, documentation, systems, logistics, and stakeholder communication while ensuring study compliance and timely issue resolution.

Responsibilities

• Conduct outreach and training for investigator sites opting into RRC services
• Train and onboard research clinicians, ensuring they are prepared and study-ready
• Manage access to systems like Study Hub and Thinking Cap for both site staff and clinicians
• Receive and process Visit Request Forms (VRFs)
• Assign and confirm clinicians for remote visits
• Coordinate visit logistics including supplies, equipment, and courier services
• Ensure all required documentation (e.g., DOA logs, clinician credentials) is complete and uploaded
• Maintain and update Smartsheet trackers for sites, visits, and clinicians
• Perform quality checks on source documents and ensure timely corrections
• Review uploaded documents in Study Hub and notify relevant stakeholders
• Deliver study-specific training to sites and clinicians
• Ensure compliance with GCP, ICH, HIPAA, and IQVIA SOPs
• Serve as the primary liaison between sites, clinicians, and internal study teams
• Provide ongoing support and retraining to clinicians and sites as needed
• Escalate issues to RRC Lead and ensure resolution

Skills

• Bachelor's degree (B. A. / B. S.) from four-year college or university or equivalent combination of education, training, and experience that provides the individual with the required knowledge, skills, and abilities
• Strong written and verbal communication skills including good command of English language. Strong presentation skills
• Strong problem-solving skills
• Ability to make decisions, bringing clarity to disparate information to inform actions and drive results
• Excellent computer skills, proficient in MS Word, Excel, PowerPoint and ability to obtain knowledge and master all clinical trial database systems
• Proven ability to successfully coordinate multiple studies adhering to regulatory and institutional guidelines
• Proven ability to communicate effectively within an interdisciplinary team to ensure safe, efficient, quality patient care
• Excellent organizational skills and strong attention to detail, with proven ability to handle multiple tasks efficiently and effectively
• Ability to effectively analyze project specific data/systems to ensure accuracy and efficiency
• Flexibility to reprioritize workload to meet changing project timelines
• Responsible for adhering to FDA Good Clinical Practices, FDA regulations, Standard Operating Procedures and Working Practice Documents regulations for all non-clinical/clinical aspects of project implementation, execution, and closeout
• Able to perform successfully under pressure while prioritizing and handling multiple projects or activities
• Must have strong interpersonal skills to be able to interact with multiple people on many different levels
• Two (2) years research experience strongly preferred

Qualifications

Must Haves

• Bachelor's degree (B. A. / B. S.) from four-year college or university or equivalent combination of education, training, and experience that provides the individual with the required knowledge, skills, and abilities
• Strong written and verbal communication skills including good command of English language. Strong presentation skills
• Strong problem-solving skills
• Ability to make decisions, bringing clarity to disparate information to inform actions and drive results
• Excellent computer skills, proficient in MS Word, Excel, PowerPoint and ability to obtain knowledge and master all clinical trial database systems
• Proven ability to successfully coordinate multiple studies adhering to regulatory and institutional guidelines
• Proven ability to communicate effectively within an interdisciplinary team to ensure safe, efficient, quality patient care
• Excellent organizational skills and strong attention to detail, with proven ability to handle multiple tasks efficiently and effectively
• Ability to effectively analyze project specific data/systems to ensure accuracy and efficiency
• Flexibility to reprioritize workload to meet changing project timelines
• Responsible for adhering to FDA Good Clinical Practices, FDA regulations, Standard Operating Procedures and Working Practice Documents regulations for all non-clinical/clinical aspects of project implementation, execution, and closeout
• Able to perform successfully under pressure while prioritizing and handling multiple projects or activities
• Must have strong interpersonal skills to be able to interact with multiple people on many different levels

Nice to Haves

• Two (2) years research experience strongly preferred

Benefits

• Incentive plans may be offered in addition to base pay.
• Bonuses may be offered in addition to base pay.
• Other forms of compensation may be offered in addition to base pay.
• A range of health and welfare and/or other benefits may be offered.