Business Office Coordinator - Lifespark

Summary

Lifespark is seeking a Business Office Coordinator to support the financial and administrative operations of assigned facilities. The role manages accounts receivable, billing, accounts payable, month-end processes, reporting, resident information coordination, and general office administration.

Responsibilities

• Verify, maintain and reconcile assigned payer A/R accounts in applicable software
• Analyze and submit billing of assigned payers according to company established deadline
• Coordinate with facility teams and billing specialist to ensure accuracy of census and ancillary items
• Communicate with state and county offices to obtain and provide necessary information on residents/tenants
• Communicate with billing specialist to obtain and provide necessary information on residents
• Communicate with assigned facility team members to obtain and provide necessary information for billing
• Review aging: follow up on any account if it is in arrears per company established policies
• Coordinate and enter daily deposits, balance daily receipts, and post daily journal payments
• Prepare and reconcile month end processes to meet company deadline
• Prepare reports, including collection notes and the A/R aging report by company deadline
• Manage and process invoices and required reporting with payables systems
• Complete required reporting, including Certificate of Rent Paid’s, and other reporting requested by other departments
• Answer phone, greet visitors and provide direction and assistance in a friendly and helpful manner
• Must be adaptable, flexible to changes, and able to prioritize and organize work efficiently to accomplish workload within time allotted
• Maintain a positive attitude in relation to customer service program
• Comply with established safety rules and regulations
• Promptly reports accidents, incidents, and unsafe and hazardous conditions/equipment to supervisor
• Understand, comply with, and promote all rules regarding resident’s rights
• Abide by the facility’s policies, procedures, and practices
• Attend meetings and mandatory in-services
• All other duties as needed

Skills

• High school graduate or equivalent
• Minimum of three years' experience in a business office environment, preferably health care oriented
• Must be able to relate professionally, positively, and cooperatively with residents, resident's families, and employees
• Must possess proficient computer skills, including email use
• Must be capable of maintaining regular attendance
• Must be capable of performing the Essential Job Functions of this job, with or without reasonable accommodation

Qualifications

Must Haves

• High school graduate or equivalent
• Minimum of three years' experience in a business office environment, preferably health care oriented
• Must be able to relate professionally, positively, and cooperatively with residents, resident's families, and employees
• Must possess proficient computer skills, including email use
• Must be capable of maintaining regular attendance
• Must be capable of performing the Essential Job Functions of this job, with or without reasonable accommodation

Benefits

• Remote work arrangement