Sales Development Representative, US

Summary

Mapbox is a real-time location platform that provides tools for creating navigation and location-aware experiences. The Sales Development Representative will drive sales growth by prospecting, qualifying, and generating new business opportunities, building relationships with prospective customers, and introducing them to Mapbox's location-based solutions.

Responsibilities

• Intelligent Prospecting: Research and identify high-value leads across inbound/outbound channels using a modern stack of email, dialer, LinkedIn, and AI-driven intent signals to prioritize and personalize outreach at scale
• AI-Enhanced Outreach: Architect and execute multi-channel outreach, leveraging AI to customize messaging. You will ensure every touchpoint is bespoke and relevant while maintaining a high volume of activity
• Workflow Optimization: Continuously experiment with AI tools and automation to prune manual tasks from your daily routine, increasing your "speed-to-lead" and overall productivity
• Lead Qualification: Engage with inbound leads and conduct strategic discovery to qualify prospects based on business needs, budget, and decision-making timelines
• Pipeline Generation: Schedule meetings for the sales team with qualified prospects to ensure a steady flow of high-quality opportunities in the sales pipeline
• CRM Management: Maintain accurate and up-to-date records of prospect interactions, lead status, and next steps within Salesforce to ensure total data integrity
• Collaboration: Work closely with Account Executives, the Manager of SDRs, and other sales team members to ensure smooth lead handoff and alignment on account and prospecting strategies
• Continuous Learning: Stay at the forefront of sales technology. Participate in regular training to enhance your product knowledge, sales skills, and mastery of AI-forward prospecting workflows
• Performance Tracking: Meet or exceed weekly and monthly KPIs for leads generated, meetings booked, and sales opportunities created through a blend of strategic effort and scaled outreach

Skills

• Highly motivated and goal-driven
• Proactive, eager to learn, and passionate about technology and sales
• 1+ years of experience in sales development, business development, or a similar role
• Strong communication skills, both written and verbal, with the ability to engage and build rapport with potential customers
• Self-motivated, goal-oriented, and eager to meet and exceed performance targets
• Experience with cold outreach via email, phone, and social media to engage prospects
• Ability to work collaboratively in a fast-paced, team-oriented environment
• Familiarity with CRM software (e.g., Salesforce, HubSpot) and sales enablement tools (e.g., Apollo, Outreach, Gong, LinkedIn Sales Navigator)
• A passion for technology and innovation, paired with a baseline understanding of AI tools and a curiosity for discovering new solutions to drive sales productivity
• Bachelor's degree or equivalent work experience
• Ideally in a SaaS or tech-focused environment

Qualifications

Must Haves

• highly motivated and goal-driven
• proactive, eager to learn, and passionate about technology and sales
• 1+ years of experience in sales development, business development, or a similar role
• Strong communication skills, both written and verbal, with the ability to engage and build rapport with potential customers
• Self-motivated, goal-oriented, and eager to meet and exceed performance targets
• Experience with cold outreach via email, phone, and social media to engage prospects
• Ability to work collaboratively in a fast-paced, team-oriented environment
• Familiarity with CRM software (e.g., Salesforce, HubSpot) and sales enablement tools (e.g., Apollo, Outreach, Gong, LinkedIn Sales Navigator)
• A passion for technology and innovation, paired with a baseline understanding of AI tools and a curiosity for discovering new solutions to drive sales productivity
• Bachelor's degree or equivalent work experience

Nice to Haves

• ideally in a SaaS or tech-focused environment

Benefits

• Supportive health care
• Parental leave
• Flexibility for the things that come up in life
• Hybrid/Remote Options: Enjoy flexibility to work comfortably from home or periodically from an office where applicable.
• Comprehensive Healthcare: Private medical coverage for you and your dependents.
• Family-First Support: Generous maternity and paternity leave policies to support your growing family.
• Fertility & Family Building: Inclusive fertility support.
• Lifestyle Spending Account: Contributions to support your health, wellness, and personal growth.
• Balance & Brainpower: Mental health support for you and your dependents.
• Rest & Recharge: Flexible paid time away, company holidays, and generous absence policies.
• Time Off to Give Back: Dedicated paid volunteering time in addition to your standard PTO.
• Invest & Grow: Retirement plans with competitive matching.