Sales Development Representative

Summary

MasterControl is a company that focuses on driving business forward through effective lead generation. The Sales Development Representative will work closely with Sales and Marketing to qualify leads and nurture prospects, contributing to the company's growth and success.

Responsibilities

• Prospect, qualify, and educate inbound and outbound leads
• Generate meetings and pipeline through disciplined multi-channel outreach
• Research accounts, personas, and industries aligned to MasterControl
• Engage with curiosity to uncover operational and business process challenges
• Clearly communicate MasterControl’s value to diverse audiences
• Partner with Account Executives on territory and prospecting strategies
• Qualify opportunities and provide clear, documented handoffs
• Maintain accurate activity, discovery, and pipeline data in Salesforce
• Consistently meet or exceed activity and opportunity creation goals
• Share insights and best practices to elevate team performance
• Build product, industry, and competitive knowledge in regulated markets
• Operate with urgency, accountability, and strong attention to detail

Skills

• Demonstrated curiosity and comfort experimenting with AI tools or workflows to work more efficiently and effectively
• Strong written and verbal communication skills
• Solid time management, prioritization, and execution skills
• Professional resilience when handling objections and complex discussions
• Self-motivated, goal-driven mindset with a focus on continuous improvement
• Ability to work independently while collaborating closely with teammates and stakeholders
• Attention to detail with a strong commitment to CRM accuracy
• Comfort engaging both business and technical stakeholders
• Experience in an SDR/BDR or customer-facing role (B2B SaaS preferred)
• Familiarity with Salesforce, Salesloft, and LinkedIn Sales Navigator
• Experience with multi-channel outreach (email, phone, social) to both follow up on inbound interest and proactively prospect outbound
• Exposure to supporting Account Executives in SMB and/or Mid-Market sales
• History of achieving activity or pipeline goals
• Comfort working in structured, metrics-driven environments
• Bachelor's degree or equivalent experience

Qualifications

Must Haves

• Demonstrated curiosity and comfort experimenting with AI tools or workflows to work more efficiently and effectively
• Strong written and verbal communication skills
• Solid time management, prioritization, and execution skills
• Professional resilience when handling objections and complex discussions
• Self-motivated, goal-driven mindset with a focus on continuous improvement
• Ability to work independently while collaborating closely with teammates and stakeholders
• Attention to detail with a strong commitment to CRM accuracy
• Comfort engaging both business and technical stakeholders

Nice to Haves

• Experience in an SDR/BDR or customer-facing role (B2B SaaS preferred)
• Familiarity with Salesforce, Salesloft, and LinkedIn Sales Navigator
• Experience with multi-channel outreach (email, phone, social) to both follow up on inbound interest and proactively prospect outbound
• Exposure to supporting Account Executives in SMB and/or Mid-Market sales
• History of achieving activity or pipeline goals
• Comfort working in structured, metrics-driven environments
• Bachelor's degree or equivalent experience

Benefits

• Competitive compensation
• 100% medical premium coverage (yes, you read that right!)
• 401(k) plan with company match
• Generous PTO packages that increase with tenure
• Schedule flexibility
• Fitness clubs (you get paid to have fun and be active!)
• Company parties and employee recognition programs
• Wellness programs (free Fitbit, gym membership and athletic shoe reimbursements, etc.)
• Onsite physician and massage therapist
• Innovation center and gaming rooms at the office
• Dental/vision plans
• Employer paid life insurance policy
• Much, much more!