Solution Area Specialist - AI Workforce

Summary

Microsoft is a technology company focused on empowering every person and organization to achieve more through innovative, secure digital solutions. The Solution Area Specialist - AI Workforce drives AI transformation across enterprise customers by positioning Copilot, Copilot Studio, Viva, and Cloud PC/Virtualization offerings, engaging business decision makers, building business cases, and orchestrating cross-functional sales efforts.

Responsibilities

• Drive AI transformation deals by conducting consultative selling conversations with business decision makers (BDMs), showcasing the value of Copilot, Copilot Studio, Viva, and Agents at Work
• Act as a trusted advisor by aligning AI solutions to customer priorities, building compelling ROI-based business cases, and qualifying deals effectively
• Accelerate paid Copilot growth through immersive engagements, extensibility strategies, and security-focused narratives
• Partner with others cross-organizationally and support the development of end-to-end sales motions for Copilot Studio and Cloud PC/Virtualization (Windows 365 and AVD), including Intune Suite attach opportunities
• Grow frontline worker (FLW) sockets and Copilot adoption, driving upsell and customer prioritization in collaboration with Digital Sales and Engineering teams
• Support Teams Phone and ME5 opportunities through partner-led motions and orchestrate deal closure with Commercial Executives
• Engage with internal stakeholders to help build new pipeline and secure customer intent to buy by leveraging digital signals, partner workshops, and marketing events
• Maintain accurate account plans and MSX updates, ensuring alignment with strategic priorities and consumption milestones
• Coordinate cross-solution opportunities across Security, Business Applications, Surface, and Azure, partnering with ATU, CSU, FastTrack, and other stakeholders
• Uphold compliance by modeling ethical behavior, completing required trainings, and proactively identifying and escalating risks
• Lead technical GTM strategy for AI Workforce
• Embody our culture and values

Skills

• Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 2+ years of experience in technology-related sales or account management
• OR equivalent experience
• Microsoft is unable to sponsor a work visa for this role due to the nature of the role's job duties
• Master's Degree in Business Administration (i.e., MBA), Information Technology, Information Security, or related field AND 6+ years experience in technology-related sales or account management
• OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 8+ years experience in technology-related sales or account management
• OR equivalent experience
• 4+ years solution or services sales experience
• 4+ years of experience forecasting, developing demand and building pipeline, and leading/orchestrating complex, matrixed teams
• 1+ year of experience with Generative and Agentic AI
• Experience with Microsoft Copilot and/or Generative AI Technologies
• Familiarity with AI/ML concepts and Copilot architecture
• Experience building AI Agents
• Strong communication and customer engagement skills

Qualifications

Must Haves

• Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 2+ years of experience in technology-related sales or account management
• OR equivalent experience
• Microsoft is unable to sponsor a work visa for this role due to the nature of the role's job duties

Nice to Haves

• Master's Degree in Business Administration (i.e., MBA), Information Technology, Information Security, or related field AND 6+ years experience in technology-related sales or account management
• OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 8+ years experience in technology-related sales or account management
• OR equivalent experience
• 4+ years solution or services sales experience
• 4+ years of experience forecasting, developing demand and building pipeline, and leading/orchestrating complex, matrixed teams
• 1+ year of experience with Generative and Agentic AI
• Experience with Microsoft Copilot and/or Generative AI Technologies
• Familiarity with AI/ML concepts and Copilot architecture
• Experience building AI Agents
• Strong communication and customer engagement skills

Benefits

• This role is flexible in that you can work up to 50% from home.