Solution Engineer - AI Workforce

Summary

Microsoft is seeking Solution Engineers to help organizations adopt AI-powered productivity and cloud endpoint solutions. The role leads technical customer engagements, delivers demonstrations, supports solution design and proof-of-concept execution, and guides customers on governance, security, and compliance for Microsoft 365 Copilot or Microsoft Cloud Endpoint technologies.

Responsibilities

• Develop foundational technical expertise in: + **Microsoft 365 Copilot role:** Microsoft 365 Copilot, Copilot Chat, Copilot Studio & Agents, and related AI productivity tools by leveraging internal readiness materials and hands-on learning. + **Microsoft Cloud Endpoint role:**Microsoft Windows 365, Azure Virtual Desktop, Intune, Entra ID, and Cloud Native Management
• Support customer engagements by delivering demos, assisting with discovery sessions, and contributing to whiteboarding under the guidance of senior engineers
• Participate in competitive research and share insights with the team to help address common objections and blockers
• Assist in solution design by gathering customer requirements and supporting Proof of Concept execution with oversight
• Escalate technical blockers and customer objections to senior team members and product teams, learning how to navigate resolution pathways
• Collaborate with partners by sharing Microsoft training resources and supporting joint technical activities
• Embody our [culture](https://nam06.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcareers.microsoft.com%2Fus%2Fen%2Fculture&data=04%7C01%7Closmit%40microsoft.com%7C27f2181d96804234953708d8f3b22d06%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C637527293867872556%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJBTiI6Ik1haWwiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJBTI6Ik1haWwiLCJBTI6Ik1haWwiLCJBTI6Ik1haWwiLCJBTI6Ik1haWwiLCJBTI6Ik1haWwiLCJBTI6Ik1haWwiLCJBTI6Ik1haWwiLCJBTI6Ik1haWwiLCJBTI6Ik1haWwiLCJBTI6Ik1haWwiLCJBTI6Ik1haWwiLCJBTI6Ik1haWwiLCJBTI6Ik1haWwiLCJBTI6Ik1haWwiLCJBTI6Ik1haWwiLCJBTI6Ik1haWwiLCJBTI6Ik1haWwiLCJBTI6Ik1haWwiLCJBTI6Ik1haWwiLCJBTI6Ik1haWwiLCJBTI6Ik1haWwiLCJBTI6Ik1haWwiLCJBTI6Ik1haWwiLCJBTI6Ik1haWwiLCJBTI6Ik1haWwiLCJBTI6Ik1haWwiLCJBTI6Ik1haWwiLCJBTI6Ik1haWwiLCJBTI6Ik1haWwiLCJBTI6Ik1haWwiLCJBTI6Ik1haWwiLCJBTI6Ik1haWwiLCJBTI6Ik1haWwiLCJBTI6Ik1haWwiLCJBTI6Ik1haWwiLCJBTI6Ik1haWwiLCJBTI6Ik1haWwiLCJBTI6Ik1haWwiLCJBTI6Ik1haWwiLCJBTI6Ik1haWwiLCJBTI6Ik1haWwiLCJBTI6Ik1haWwiLCJBTI6Ik1haWwiLCJBTI6Ik1haWwiLCJBTI6Ik1haWwiLCJBTI6Ik1haWwiLCJBTI6Ik1haWwiLCJBTI6Ik1haWwiLCJBTI6Ik1haWwiLCJBTI6Ik1haWwiLCJBTI6Ik1haWwiLCJBTI6Ik1haWwiLCJBTI6Ik1haWwiLCJBTI6Ik1haWwiLCJBTI6Ik1haWwiLCJBTI6Ik1haWwiLCJBTI6Ik1haWwiLCJBTI6Ik1haWwiLCJBTI6Ik1haWwiLCJBTI6Ik1haWwiLCJBTI6Ik1haWwiLCJBTI6Ik1haWwiLCJBTI6Ik1haWwiLCJBTI6Ik1haWwiLCJBTI6Ik1haWwiLCJBTI6Ik1haWwiLCJBTI6Ik1haWwiLCJBTI6Ik1haWwiLCJBTI6Ik1haWwiLCJBTI6Ik1haWwiLCJBTI6Ik1haWwiLCJBTI6Ik1haWwiLCJBTI6Ik1haWwiLCJBTI6Ik1haWwiLCJBTI6Ik1haWwiLCJBTI6Ik1haWwiLCJBTI6Ik1haWwiLCJBTI6Ik1haWwiLCJBTI6Ik1haWwiLCJBTI6Ik1haWwiLCJBTI6Ik1haWwiLCJBTI6Ik1haWwiLCJBTI6Ik1haWwi،[...]

Skills

• Bachelor's Degree in Computer Science, Information Technology, or related field AND 2+ years technical pre-sales or technical consulting experience
• - OR a Master's Degree in Computer Science, Information Technology, or related field AND 1+ year(s) technical pre-sales or technical consulting experience
• - OR 3+ years technical pre-sales or technical consulting experience
• - OR equivalent experience
• Microsoft is unable to sponsor a work visa for this role due to the nature of the role's job duties
• Bachelor's Degree in Computer Science, Information Technology, or related field AND 4+ years of technical pre-sales or technical consulting experience
• - OR a Master's Degree in Computer Science, Information Technology, or related field AND 3+ years of technical pre-sales or technical consulting experience
• - OR 5+ years technical pre-sales or technical consulting experience
• - OR equivalent experience
• Expertise in one of two Microsoft technologies:
• **Microsoft 365 Copilot:** Also includes Agents, Copilot Studio, and the Microsoft 365 suite of tools and security
• **Microsoft Cloud Endpoint:** Also includes Azure Virtual Desktop, Windows 365, and the Microsoft 365 suite of tools and security
• 6+ years technical pre-sales, technical consulting, or technology delivery, or related experience OR equivalent experience
• 4+ years of experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management
• 4+ years of experience with developing and delivering customer demos/proof of concepts for productivity and collaboration-centric across competitive offerings
• Certification in relevant technologies or disciplines (e.g., Office 365, Power BI, Azure Architect and Development exams, Cloud Platform Technologies, Information Security, Architecture)

Qualifications

Must Haves

• Bachelor's Degree in Computer Science, Information Technology, or related field AND 2+ years technical pre-sales or technical consulting experience
• - OR a Master's Degree in Computer Science, Information Technology, or related field AND 1+ year(s) technical pre-sales or technical consulting experience
• - OR 3+ years technical pre-sales or technical consulting experience
• - OR equivalent experience
• Microsoft is unable to sponsor a work visa for this role due to the nature of the role's job duties

Nice to Haves

• Bachelor's Degree in Computer Science, Information Technology, or related field AND 4+ years of technical pre-sales or technical consulting experience
• - OR a Master's Degree in Computer Science, Information Technology, or related field AND 3+ years of technical pre-sales or technical consulting experience
• - OR 5+ years technical pre-sales or technical consulting experience
• - OR equivalent experience
• Expertise in one of two Microsoft technologies:
• **Microsoft 365 Copilot:** Also includes Agents, Copilot Studio, and the Microsoft 365 suite of tools and security
• **Microsoft Cloud Endpoint:** Also includes Azure Virtual Desktop, Windows 365, and the Microsoft 365 suite of tools and security
• 6+ years technical pre-sales, technical consulting, or technology delivery, or related experience OR equivalent experience
• 4+ years of experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management
• 4+ years of experience with developing and delivering customer demos/proof of concepts for productivity and collaboration-centric across competitive offerings
• Certification in relevant technologies or disciplines (e.g., Office 365, Power BI, Azure Architect and Development exams, Cloud Platform Technologies, Information Security, Architecture)

Benefits

• This role is flexible in that you can work up to 50% from home.
• Certain roles may be eligible for benefits and other compensation.