Miles IT logo
Miles IT
Posted 159 days agoVerified live 1d ago

Part Time Onsite IT Support

Brief overview

Charlotte, NCIn-person
$30/hrStated minimum
1+ yrsMinimum
Active Directory managementExchange Server supportDNS configuration and troubleshootingMS Office Suite supportNetwork infrastructure troubleshootingTCP/IP configuration and troubleshooting

About the company

Miles IT logo
Miles ITmilesit.com

Miles IT is a trusted Managed Service Provider (MSP) in Tampa, FL.

Job description

Summary

Miles IT is dedicated to providing highly customized technology solutions to help businesses operate more efficiently. The Onsite IT Consultant will provide flexible, customer-oriented support and technology implementation services to small and medium-sized business customers, focusing on troubleshooting and resolving technology-related issues.

Responsibilities

  • Visit our customers in the Metro Area (for which you are applying) when an onsite presence is needed
  • Troubleshoot and resolve computer and network related problems with the assistance of remote personnel
  • Implement new technology with the assistance of remote personnel
  • Identify technology solutions based on analysis of customer support needs
  • Strong and consistent communication with customers
  • Documenting work performed and other technical information for our clients

Skills

  • At least 1 year experience in diagnosing and fixing hardware and software issues for both desktops and servers
  • Experience installing and troubleshooting problems on WinXP, Windows7, Win2003/2008 Server, Active Directory, Exchange, DNS
  • End-User and Help Desk experience in MS Office Suite and other common desktop applications
  • Experience in troubleshooting network related issues that can be related to network infrastructure such as switches and routers
  • Configuration of TCP/IP settings on network and troubleshooting TCP/IP issues
  • Candidate must live within close proximity of Metro Area (for which you are applying)
  • Certifications such as A+, MCSE, MCTS, MCITP, CNE, CCNA are a plus but not required

Qualifications

Must Haves

  • At least 1 year experience in diagnosing and fixing hardware and software issues for both desktops and servers
  • Experience installing and troubleshooting problems on WinXP, Windows7, Win2003/2008 Server, Active Directory, Exchange, DNS
  • End-User and Help Desk experience in MS Office Suite and other common desktop applications
  • Experience in troubleshooting network related issues that can be related to network infrastructure such as switches and routers
  • Configuration of TCP/IP settings on network and troubleshooting TCP/IP issues
  • Candidate must live within close proximity of Metro Area (for which you are applying)

Nice to Haves

  • Certifications such as A+, MCSE, MCTS, MCITP, CNE, CCNA are a plus but not required

Benefits

  • Flexible schedule

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