Product Manager - Appoint

Summary

Modernize, a QuinStreet division, simplifies home improvement by connecting motivated homeowners with qualified contractors. The company is seeking an experienced Product Manager to own and accelerate the roadmap for its appointment-booking product, leading strategy, discovery, execution, experimentation, analytics, AI-powered solutions, and cross-functional delivery for both homeowner and contractor audiences.

Responsibilities

• Build and own the Appointment product and solutions roadmap, translating company objectives into actionable, KPI-driven priorities that balance speed and quality
• Bring deep fluency in the appointment-booking space from both the homeowner and contractor sides, grounded in strong competitor and market research
• Define clear success metrics for the scheduler funnel and hold the team accountable to outcomes, not just output
• Lead new product and feature rollouts from discovery through implementation and scale
• Craft clear, comprehensive PRDs that communicate requirements, acceptance criteria, and technical needs in ways that enable swift and seamless engineering execution
• Partner closely with product, engineering, and design to ship high-quality improvements reliably and on time
• Drive adoption of appointment-booking products and features by identifying and removing friction in key customer workflows, and having direct conversations with clients about how the product is performing against their business goals
• Optimize existing products and features for better consumer usability, conversion rates, and client adoption
• Design and execute rigorous A/B tests and controlled experiments to validate product hypotheses
• Analyze results with precision, making sharp, data-informed decisions on what to scale, optimize, or cut
• Maintain an agile "ship-and-learn" mentality — moving with speed while holding a clear bar for product quality — with the ability to quickly redirect and pivot from underperforming experiments
• Leverage AI tools and platforms to automate workflows across the scheduler product and operations to drive efficiency and speed
• Prototype and test product concepts using AI tools (Claude, Cursor, etc.) to rapidly validate ideas and communicate vision to cross-functional teams
• Run and present product analytics reports that track and create visibility into core KPIs
• Use data to inform roadmap prioritization and identify optimization opportunities
• Command stakeholder conversations with sharp reporting of results and insights, paired with clear, actionable next steps that get teams moving fast on learnings
• Serve as the bridge across engineering, design, product, and marketing — rallying stakeholders around a clear plan, even when priorities compete, to drive real, meaningful change
• Communicate roadmap strategy and hard tradeoffs to executives and stakeholders with enough clarity and precision that people trust it and act on it
• Remove blockers and keep complex workflows, timelines, and dependencies organized with discipline, so teams stay aligned and moving forward

Skills

• * 4+ years of product management experience, with a track record of managing multiple products or features simultaneously
• * Roadmap-building expertise; demonstrated ability to turn ambiguous, multi-layered problems into clear, actionable priorities
• * Proven ability to design, execute, and analyze A/B tests and data-driven experiments to inform product decisions
• * Strong analytical and strategic thinking skills; comfortable making decisions with imperfect data
• * Demonstrated experience with product analytics platforms and metrics (adoption, churn, NPS, engagement)
• * Excellent communicator who can align and activate cross-functional teams, as well as clearly articulate roadmap strategy, progress, and tradeoffs
• * Confident speaking directly with clients about product performance and its impact on their business
• * Experience in agile or fast-paced environments with the judgment to balance speed of execution against product quality
• * Hands-on proficiency with AI tools to both build AI-powered features into products and create automation workflows that accelerate day-to-day productivity
• * A self-starter who takes ownership without waiting to be asked, and manages up effectively with leadership
• * Strong foundation in hypothesis-driven experimentation frameworks and statistical rigor in A/B testing
• * Experience in home services, lead generation, or B2B marketplace products
• * Proficiency with product analytics tools like Heap and Growthbook
• * Hands-on experience building PRDs and technical specifications for engineering teams
• * Familiarity with Claude AI or similar AI tools for rapid prototyping and product validation

Qualifications

Must Haves

• * 4+ years of product management experience, with a track record of managing multiple products or features simultaneously
• * Roadmap-building expertise; demonstrated ability to turn ambiguous, multi-layered problems into clear, actionable priorities
• * Proven ability to design, execute, and analyze A/B tests and data-driven experiments to inform product decisions
• * Strong analytical and strategic thinking skills; comfortable making decisions with imperfect data
• * Demonstrated experience with product analytics platforms and metrics (adoption, churn, NPS, engagement)
• * Excellent communicator who can align and activate cross-functional teams, as well as clearly articulate roadmap strategy, progress, and tradeoffs
• * Confident speaking directly with clients about product performance and its impact on their business
• * Experience in agile or fast-paced environments with the judgment to balance speed of execution against product quality
• * Hands-on proficiency with AI tools to both build AI-powered features into products and create automation workflows that accelerate day-to-day productivity
• * A self-starter who takes ownership without waiting to be asked, and manages up effectively with leadership
• * Strong foundation in hypothesis-driven experimentation frameworks and statistical rigor in A/B testing

Nice to Haves

• * Experience in home services, lead generation, or B2B marketplace products
• * Proficiency with product analytics tools like Heap and Growthbook
• * Hands-on experience building PRDs and technical specifications for engineering teams
• * Familiarity with Claude AI or similar AI tools for rapid prototyping and product validation

Benefits

• Performance bonus or commission
• Equity in the form of restricted stock units
• Health care benefits
• Retirement benefits
• Paid sick leave
• Parental leave
• Paid time off
• Vacation benefits
• Other tax-reportable benefits
• Remote work