Solution Strategist

Summary

Netsmart develops healthcare technology solutions, and it is seeking a Solution Strategist to advance specialty practice solutions for Opioid Treatment Programs, Medication Assisted Treatment, and related healthcare workflows. The role translates clinical and operational needs into product requirements and roadmaps while supporting integrations, care-record migrations, client discovery, and cross-functional product collaboration.

Responsibilities

• Conduct client, stakeholder, competitive, and market research to identify current and future solution needs
• Translate complex clinical workflows into clear business requirements, user stories, acceptance criteria, and product priorities
• Communicate solution strategy, plans, and roadmaps to clinical, technical, and business stakeholders
• Partner with Engineering to manage solution scope, requirements, and prototypes in a timely and cost-effective manner
• Collaborate across product teams to support integrations, data requirements, interfaces, and migrations from legacy care-record platforms
• Facilitate client discovery and workflow discussions, including conversations with clinical and technical audiences
• Partner with Support, Sales, and Marketing on feature descriptions, demonstrations, solution training, release content, and go-to-market activities
• Use market research, competitive analysis, utilization data, and user-engagement insights to promote innovation and differentiation
• Monitor regulatory and industry changes that may create new product requirements or market opportunities

Skills

• Bachelor's degree in healthcare administration, business administration, information systems, project management, or a related field
• At least three years of experience in healthcare software consulting, information technology, solution functionality, or equivalent work
• At least two years of software-related project experience
• Experience reading, applying, or writing requirements for software features and functions
• Experience managing client communication and relationships
• Ability to research, analyze, and prioritize functionality and requirements
• Strong customer-facing, communication, collaboration, and stakeholder-management skills
• All applicants for employment must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position
• Experience with care-record migrations, requirements gathering, healthcare data, and interfaces across multiple products or solutions
• Experience with OTP or MAT clinical and operational workflows
• Experience with EHR, pharmacy, medication dispensing, e-prescribing, prescription drug monitoring program (PDMP), laboratory, or healthcare interoperability solutions

Qualifications

Must Haves

• Bachelor's degree in healthcare administration, business administration, information systems, project management, or a related field
• At least three years of experience in healthcare software consulting, information technology, solution functionality, or equivalent work
• At least two years of software-related project experience
• Experience reading, applying, or writing requirements for software features and functions
• Experience managing client communication and relationships
• Ability to research, analyze, and prioritize functionality and requirements
• Strong customer-facing, communication, collaboration, and stakeholder-management skills
• All applicants for employment must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position

Nice to Haves

• Experience with care-record migrations, requirements gathering, healthcare data, and interfaces across multiple products or solutions
• Experience with OTP or MAT clinical and operational workflows
• Experience with EHR, pharmacy, medication dispensing, e-prescribing, prescription drug monitoring program (PDMP), laboratory, or healthcare interoperability solutions