Solutions Consultant

Summary

CentralSquare Technologies is focused on empowering public servants and uplifting communities through innovative technology. The Solutions Consultant will support the sales process by evaluating client needs, delivering product presentations, and formulating tailored business solutions to enhance customer satisfaction and drive sales.

Responsibilities

• Maintain a remote home office, including internet speed capable of supporting daily work and remote demonstrations
• Manage provided demonstration systems and hardware with current software versions and appropriate demo data
• Deliver compelling product presentations and demonstrations using scenario-based scripts and advanced techniques
• Understand client business needs and processes to tailor solutions using CentralSquare products
• Collaborate with sales teams to support the sale of assigned products and services to key accounts
• Demonstrate end-user and administrative knowledge of products including 911, CAD, Mobile, RMS, JMS, and add-ons
• Contribute product content for proposals and respond to RFPs using CentralSquare tools and resources
• Assist in developing sales strategies, plans, and product presentations
• Evaluate client systems and processes to craft effective presentation content
• Identify and resolve issues within the product sales process, including presentation content and delivery
• Maintain current product knowledge and a network of industry contacts
• Participate in conferences and trade shows to promote CentralSquare solutions
• Seek mentorship and feedback to continuously improve presentation skills, product knowledge, and sales techniques

Skills

• Bachelor's degree or equivalent combination of education, training, and experience
• 3-5 years of pre-sales engineering experience in the Public Sector or Public Safety industry preferred
• 3 years' direct experience with CentralSquare Public Safety products as a user or administrator highly recommended
• Strong verbal and written communication skills are suitable for executive-level audiences
• Proficiency in delivering presentations and demonstrations to large groups
• Analytical skills to assess client needs and requirements
• Ability to build and maintain effective relationships with internal and external stakeholders
• Experience using advanced audio-visual tools for product demonstrations
• Travel 75-80% of the time
• Ability to lift 50 pounds
• Access to a major credit card to support travel requirements

Qualifications

Must Haves

• Bachelor's degree or equivalent combination of education, training, and experience
• 3-5 years of pre-sales engineering experience in the Public Sector or Public Safety industry preferred
• 3 years' direct experience with CentralSquare Public Safety products as a user or administrator highly recommended
• Strong verbal and written communication skills are suitable for executive-level audiences
• Proficiency in delivering presentations and demonstrations to large groups
• Analytical skills to assess client needs and requirements
• Ability to build and maintain effective relationships with internal and external stakeholders
• Experience using advanced audio-visual tools for product demonstrations
• Travel 75-80% of the time
• Ability to lift 50 pounds
• Access to a major credit card to support travel requirements

Benefits

• Mentorship
• Learning programs
• Clear paths for advancement
• Competitive compensation
• Tuition reimbursement
• Parental leave
• Paid volunteer hours
• Unlimited PTO
• Flexible work environment gives you the freedom to balance your heroic work with personal well-being, whether you’re in the office or remote