Business Development Representative

Summary

Complete Technology Solutions, a New Charter company, provides integrated technology solutions and professional services including IT support, cybersecurity, voice, and physical security services. The Business Development Representative will generate qualified sales opportunities through prospect research, outbound outreach, pipeline development, CRM management, and collaboration with sales leadership, while also supporting marketing campaigns and lead-generation initiatives.

Responsibilities

• Identify, research, and target prospective clients within defined markets
• Execute outbound prospecting efforts including calls, emails, and events
• Build and maintain a consistent pipeline of new business opportunities
• Qualify leads and coordinate hand-off to sales team or leadership for closing
• Develop and maintain prospect databases and CRM records with accurate activity tracking
• Establish initial relationships with decision-makers and key influencers
• Support and participate in networking events, trade shows, and industry functions to generate new contacts
• Collaborate with leadership to refine targeting strategies and outreach campaigns
• Support marketing campaigns and outreach initiatives
• Track campaign effectiveness and lead conversion metrics
• Assist in developing targeted campaigns designed specifically for lead generation
• Contribute content and ideas for email campaigns, outreach messaging, and digital engagement
• Support website and social media updates with a focus on driving inbound leads
• Coordinate with vendors and partners on co-marketing initiatives that produce measurable business opportunities
• Help track and report on campaign effectiveness, lead conversion, and ROI
• Must be able to operate a motor vehicle and travel to events, client sites, and tradeshows

Skills

• High School Diploma
• Strong verbal and written communication skills
• Ability to initiate conversations and build rapport
• Self-motivated with a results-driven mindset
• Must be able to operate a motor vehicle and travel to events, client sites, and tradeshows
• College experience preferred
• Marketing, Business, Communications, or related experience preferred
• Confidence in outbound communication (phone, email, in-person)
• Ability to initiate conversations and quickly build rapport
• Basic understanding of sales processes and lead qualification
• Proficiency with computers, CRM systems, and digital tools
• Strong organizational and time management skills
• Familiarity with lead generation and business development strategies
• Understanding of digital marketing as it relates to pipeline growth
• Working knowledge of the technology industry
• Ability to analyze prospects and identify business opportunities

Qualifications

Must Haves

• High School Diploma
• Strong verbal and written communication skills
• Ability to initiate conversations and build rapport
• Self-motivated with a results-driven mindset
• Must be able to operate a motor vehicle and travel to events, client sites, and tradeshows

Nice to Haves

• College experience preferred
• Marketing, Business, Communications, or related experience preferred
• Confidence in outbound communication (phone, email, in-person)
• Ability to initiate conversations and quickly build rapport
• Basic understanding of sales processes and lead qualification
• Proficiency with computers, CRM systems, and digital tools
• Strong organizational and time management skills
• Familiarity with lead generation and business development strategies
• Understanding of digital marketing as it relates to pipeline growth
• Working knowledge of the technology industry
• Ability to analyze prospects and identify business opportunities

Benefits

• This is a remote position for our organization which is based in Sparta, IL
• Commission
• Growth and learning initiatives
• Employee benefits
• Career paths for many different role types
• Developing fulfilling career paths for all contributors at New Charter