Summary
Charter College is a private, independent institution of higher education offering career-focused continuing education. The Admissions Sales Representative responds to prospective student inquiries, generates leads, conducts admissions interviews, enrolls qualified applicants, and manages follow-up and enrollment documentation while meeting performance goals.
Responsibilities
- Adhering strictly to accrediting agency and U.S. Department of Education guidelines for proprietary school admissions
- Following all policies and procedures outlined in the Admissions Manual and established by the campus and/or company
- Upholding the Admissions Code of Conduct
- Participating in all required campus orientations
- Managing a high volume of inbound and outbound calls in a fast-paced environment
- Building rapport with prospective students to identify educational and career opportunities
- Using established phone scripts for inbound and outbound calls
- Scheduling admissions interview appointments
- Conducting admissions interviews by phone, in person, or via video
- Enrolling qualified applicants
- Conducting scheduled follow-up with both enrolled and non-enrolled prospects
- Entering all tasks and notes into CampusVue daily
- Tracking incomplete enrollment files to ensure deadlines are met
- Monitoring and responding to email communications
- Posting all appointments to the Outlook calendar
- Attending all Admissions and staff meetings
- Meeting required daily quotas for calls, appointments, and personally generated leads
- Maintaining a clean and professional work environment
- Dressing professionally in accordance with the Employee Manual
- Performing other duties as assigned
Skills
- **Admissions Representative (AR) PST or MDT timezone required!**
- * Minimum of 2 years' experience in a sales or service-related environment
- * Ability to work effectively in a fast-paced, indoor sales center environment
- * Strong ability to work under pressure and respond with urgency to business and customer needs
- * Proven multitasking and prioritization skills
- * Excellent written and verbal communication skills
- * Working knowledge of remote communication tools and technologies
- * Proficiency in Microsoft Word, Excel, database software, and internet applications
- * Must be punctual, responsible, ethical, and a strong team player
- * PST or MDT timezone required
- * Full-time position
- * Varied shifts:
- + Monday–Friday: 8:00 AM–5:00 PM, 9:00 AM–6:00 PM, or 11:00 AM–8:00 PM
- + Saturday: 8:00 AM–5:00 PM
- * Education: High school diploma or equivalent (required)
- + Inside Sales: 2 years (required)
- + Outbound Sales Calling: 2 years (required)
- * Work Location: REMOTE
Qualifications
Must Haves
- **Admissions Representative (AR) PST or MDT timezone required!**
- * Minimum of 2 years' experience in a sales or service-related environment
- * Ability to work effectively in a fast-paced, indoor sales center environment
- * Strong ability to work under pressure and respond with urgency to business and customer needs
- * Proven multitasking and prioritization skills
- * Excellent written and verbal communication skills
- * Working knowledge of remote communication tools and technologies
- * Proficiency in Microsoft Word, Excel, database software, and internet applications
- * Must be punctual, responsible, ethical, and a strong team player
- * PST or MDT timezone required
- * Full-time position
- * Varied shifts:
- + Monday–Friday: 8:00 AM–5:00 PM, 9:00 AM–6:00 PM, or 11:00 AM–8:00 PM
- + Saturday: 8:00 AM–5:00 PM
- * Education: High school diploma or equivalent (required)
- + Inside Sales: 2 years (required)
- + Outbound Sales Calling: 2 years (required)
- * Work Location: REMOTE
Benefits
- 401(k) with matching.
- Health, dental, and vision insurance.
- Disability insurance.
- Paid time off.
- Tuition reimbursement.
- Employee discount.
- Flexible schedule.