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NiCE
Posted 12 days agoVerified live 15h ago

Public Safety Solutions Engineer

Brief overview

Remote
UndergradOr in progress
4+ yrsMinimum
22 H-1B approvalsDept. of Labor
13 green cardsCertified filings
Public Safety/Security IndustryCriminal Justice Process and Digital EvidenceGovernment RFP/Bid ResponsesGovernment Purchasing and State/Federal ContractsSales EngineeringSolution Demonstration and Presentation PreparationConsultative Selling

About the company

NiCE is transforming the world with AI that puts people first.

Visa sponsorship history

4 years sponsoring, last filed FY2026

Data powered by U.S. Department of Labor. This does not guarantee sponsorship for this specific role.
22H-1B approved
92%approval rate
9new H-1B hires
13PERM certified
$145,000median wage / yr
H-1B Petition ApprovalsVisas USCIS actually granted: the strongest sign the company sponsors.
20236
20249
20254
20263
LCA Certified ApplicationsAn early filing step, not a visa approval: it signals intent, not confirmed sponsorship.
20232
20241
20252
20264
Green Card (PERM) FilingsCertified green card filings: a long-term commitment to international hires.
20236
20242
20255
Top sponsored roles
Director, Cloud OperationsDirector, Product Management, Compliance SMEMarketing Automation ManagerSenior Product ManagerSystem Engineer, Cloud & Labs
Sponsored employees from
BrazilIsraelUnited KingdomIndia

Job description

Summary

NiCE is a global software company focused on customer experiences, financial crime prevention, and public safety. The Public Safety Solutions Engineer supports new business sales in the North American Public Safety sector by demonstrating solutions, assessing customer needs, responding to RFPs, developing scope-of-work documents, and building customer relationships.

Responsibilities

  • Support sales opportunities by being a product expert and being able to demonstrate solutions capabilities
  • Need to have a full understanding of Criminal Justice Process workflow as it pertains to digital evidence
  • Interview and engage a variety of user work groups within Public Safety agencies
  • Construct needs assessment/analysis while working with Account Executive to ensure alignment
  • Collect feedback on solution requirements and interface with Product Management
  • Assisting in technical responses to RFPs, and presentations
  • Build out of Scope of Work documents (SOWs)
  • Continually learn market needs and future trends in the Public Safety sector
  • Develop and deliver compelling presentations to end users, partners and consultants
  • Sell NiCE value, differentiating between NiCE and its competitors when presenting value proposition to potential and existing customers
  • Maintain existing customer relationships with the goal of maximizing revenues long term through relationship building, use them as strong referral sources

Skills

  • BA/BS in Computer Science, Information Management Systems, or a related field
  • 4+ years experience selling and/or sales engineering into Government verticals and/or into the overall Public Safety/Security industry
  • Experience in working with government Purchasing personnel related to RFP/Bid responses and state and/or federal contracts
  • Proven consultative selling style with experience in demonstration and presentation preparation
  • Exceptional work ethic
  • Strong technical knowledge
  • Excellent communication and presentation skills
  • Proven creative problem-solving skills
  • Strong desire to win and close business
  • Experience working with and influencing high end decision makers
  • Travel requirement will be ~50% per month within assigned territory

Qualifications

Must Haves

  • BA/BS in Computer Science, Information Management Systems, or a related field
  • 4+ years experience selling and/or sales engineering into Government verticals and/or into the overall Public Safety/Security industry
  • Experience in working with government Purchasing personnel related to RFP/Bid responses and state and/or federal contracts
  • Proven consultative selling style with experience in demonstration and presentation preparation
  • Exceptional work ethic
  • Strong technical knowledge
  • Excellent communication and presentation skills
  • Proven creative problem-solving skills
  • Strong desire to win and close business
  • Experience working with and influencing high end decision makers
  • Travel requirement will be ~50% per month within assigned territory

Benefits

  • Remote work in the United States
  • A fast-paced, collaborative, and creative work environment
  • Opportunities to learn and grow
  • Endless internal career opportunities across multiple roles, disciplines, domains, and locations

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