Business Analyst (Remote)

Summary

The Colorado Department of Revenue is a state agency focused on helping Coloradans navigate government services through quality customer service, innovation, and collaboration. The Business Analyst III serves as an interface between business units, development teams, and IT developers to gather and translate requirements, manage Agile projects, support testing, and resolve system issues. This remote role helps implement business solutions across workgroups while ensuring quality, timely delivery, and stakeholder alignment.

Responsibilities

• Conduct open-ended discussions, brainstorming sessions, and prototyping to gather user and business requirements
• Articulate business requirements from user interviews and workshops, converting them into technical requirements for developers
• Continuously evaluate and communicate scope and systems requirements to maintain system processes and limit scope creep
• Utilize the Agile Software Development process for requirement gathering, application development, and iterations
• Identify stakeholders, develop management and project plans, and monitor deliverables to ensure timely project completion
• Review, implement, and assist in the design of Test Plans and Test Cases based on user and functional requirement specifications
• Develop and execute detailed unit, user acceptance, and regression test plans and test cases based on business requirements and acceptance criteria
• Review reported system issues, determine if they are technical defects or training issues, and document defect reports accordingly
• Act as a liaison between business partners, managers, executives, and outside vendors to support relevant systems and promote transparency
• Produce reports, timelines, and graphics to deliver regular status updates and communicate expectations and progress to leadership and stakeholders

Skills

• This posting is only open to residents of the State of Colorado at the time of submitting your application
• Six (6) years of progressive professional experience in business analysis, or other experience directly related to the work assigned to this position, which must include at least one of the following as part of the six (6) years
• At least 1 year working with the Colorado DRIVES application in a State or County front line facing position --or--
• At least 1 year working with the Colorado DRIVES application in a technical or telephone support position --or--
• At least 1 year working with the Colorado DRIVES application as a State or County trainer
• Bachelor's degree from an accredited institution in business administration, public administration, computer science, information systems, or a closely related field
• Two (2) years of progressive professional experience in business analysis, or directly related experience which at least one (1) year within the two (2) years of required experience in a position working with the Colorado DRIVES application in one of the following ways:
• At least 1 year working with the Colorado DRIVES application in a State or County front line facing position --or--
• At least 1 year working with the Colorado DRIVES application in a technical or telephone support position --or--
• At least 1 year working with the Colorado DRIVES application as a State or County trainer
• Additional appropriate experience may substitute for the degree requirement on a year-for-year basis
• Outline your experience using or supporting the Colorado DRIVES application. Your response should include the role(s), your time in position, and area(s) of expertise
• Outline any experience eliciting and documenting software development requirements for enterprise applications. Your response must include a description of the application you captured requirements for, how long you were responsible for gathering development requirements, and the specific application(s) used to document the development requirements
• Outline any experience facilitating requirements gathering sessions or project delivery initiatives focused on software development for enterprise applications. Your response must include the type of sessions you have facilitated, the role(s) you have fulfilled during those sessions, and the SDLC methodology that you were following during the facilitated session
• Outline any experience performing unit testing, development verification testing, and/or user acceptance testing of enterprise software applications. Your response must include your specific testing role(s) and the application(s) used to document your tests, perform tests, document test results, and track and manage bugs
• Outline any experience you have working in an Agile Development team. Your response must include the specific role(s) you held as part of that team and the time in position
• What Business Analyst, Agile, or Scrum certifications have you obtained?
• Additional years of:
• Colorado DRIVES application usage experience
• Colorado DRIVES application technical support experience
• Colorado DRIVES application training support experience
• State of Colorado or Colorado County front line experience, preferably Motor Vehiclecustomer facing roles
• Additional years of demonstrated experience with:
• Software Development requirements elicitation
• Agile User Story development and refinement including story splitting
• Development feature, timeline, and scope negotiations
• Meeting facilitation with large groups of diverse stakeholders
• Testing enterprise applications
• Training enterprise applications
• Bug tracking and management
• Documentation of As-Is and To-Be business processes
• Vendor, Team, and Stakeholder relationship management
• Leading, Collaborating and Supporting projects and strategic initiatives with tight time timelines and budgets
• Knowledge of Colorado statute, rule, and law and how each impacts software development requirements
• Agile, Scrum, or Business Analyst Certification

Qualifications

Must Haves

• This posting is only open to residents of the State of Colorado at the time of submitting your application
• Six (6) years of progressive professional experience in business analysis, or other experience directly related to the work assigned to this position, which must include at least one of the following as part of the six (6) years
• At least 1 year working with the Colorado DRIVES application in a State or County front line facing position --or--
• At least 1 year working with the Colorado DRIVES application in a technical or telephone support position --or--
• At least 1 year working with the Colorado DRIVES application as a State or County trainer
• Bachelor's degree from an accredited institution in business administration, public administration, computer science, information systems, or a closely related field
• Two (2) years of progressive professional experience in business analysis, or directly related experience which at least one (1) year within the two (2) years of required experience in a position working with the Colorado DRIVES application in one of the following ways:
• At least 1 year working with the Colorado DRIVES application in a State or County front line facing position --or--
• At least 1 year working with the Colorado DRIVES application in a technical or telephone support position --or--
• At least 1 year working with the Colorado DRIVES application as a State or County trainer
• Additional appropriate experience may substitute for the degree requirement on a year-for-year basis
• Outline your experience using or supporting the Colorado DRIVES application. Your response should include the role(s), your time in position, and area(s) of expertise
• Outline any experience eliciting and documenting software development requirements for enterprise applications. Your response must include a description of the application you captured requirements for, how long you were responsible for gathering development requirements, and the specific application(s) used to document the development requirements
• Outline any experience facilitating requirements gathering sessions or project delivery initiatives focused on software development for enterprise applications. Your response must include the type of sessions you have facilitated, the role(s) you have fulfilled during those sessions, and the SDLC methodology that you were following during the facilitated session
• Outline any experience performing unit testing, development verification testing, and/or user acceptance testing of enterprise software applications. Your response must include your specific testing role(s) and the application(s) used to document your tests, perform tests, document test results, and track and manage bugs
• Outline any experience you have working in an Agile Development team. Your response must include the specific role(s) you held as part of that team and the time in position
• What Business Analyst, Agile, or Scrum certifications have you obtained?

Nice to Haves

• Additional years of:
• Colorado DRIVES application usage experience
• Colorado DRIVES application technical support experience
• Colorado DRIVES application training support experience
• State of Colorado or Colorado County front line experience, preferably Motor Vehiclecustomer facing roles
• Additional years of demonstrated experience with:
• Software Development requirements elicitation
• Agile User Story development and refinement including story splitting
• Development feature, timeline, and scope negotiations
• Meeting facilitation with large groups of diverse stakeholders
• Testing enterprise applications
• Training enterprise applications
• Bug tracking and management
• Documentation of As-Is and To-Be business processes
• Vendor, Team, and Stakeholder relationship management
• Leading, Collaborating and Supporting projects and strategic initiatives with tight time timelines and budgets
• Knowledge of Colorado statute, rule, and law and how each impacts software development requirements
• Agile, Scrum, or Business Analyst Certification

Benefits

• For permanent employees: PERA retirement benefits including PERA Defined Benefit Plan, PERA Defined Contribution Plan, plus 401K and 457 plans
• For permanent employees: Medical, Dental, and Vision insurance coverage
• For permanent employees: Automatic Short-Term and Optional Long-Term Disability Coverage
• For permanent employees: Life and AD&D Insurance
• For permanent employees: Flexible Spending Accounts (FSAs)
• For permanent employees: Family Medical Leave Act (FMLA) job protection and State of Colorado Paid Family Medical Leave (PFML)
• For permanent employees: 11 Paid Holidays Annually and Accrued Annual and Sick Leave
• For permanent employees: Variety of discounts on services and products available through the State of Colorado's Work-Life Employment Discount Program
• Remote work environment