Field Service & Technical Sales Engineer - Industrial Material Handling Job Details | ANDRITZ AG

Summary

ANDRITZ delivers engineering technologies and material handling solutions for customers in key industrial industries. The Field Service & Technical Sales Engineer will troubleshoot, evaluate, and improve ash handling and material handling systems at customer sites while providing technical recommendations, building customer relationships, and identifying service and business development opportunities.

Responsibilities

• Perform on-site diagnostics and troubleshooting of ash handling and material handling systems
• Support installation, startup, shutdowns, and commissioning activities
• Evaluate existing systems (ANDRITZ and competitor equipment)
• Conduct multi-day site assessments to identify performance improvements
• Work directly with plant operations, maintenance, and engineering teams
• Deliver technical recommendations, system evaluations, and training
• Build long-term customer relationships through hands-on support
• Act as a trusted advisor in solving equipment and process challenges
• Identify and develop aftermarket service, upgrade, and parts opportunities
• Support technical proposals, scopes, and solution development
• Partner closely with Sales, Engineering, and Aftermarket teams
• Help expand ASH’s reach into new industries and applications

Skills

• Location: Remote – Ohio Valley Region Preferred |Travel ~50%
• * Experience working with **industrial equipment, mechanical systems, or material handling systems**
• * Hands-on experience with:
• * Troubleshooting
• * Maintenance
• * Commissioning or field service
• * Strong **customer-facing communication and problem-solving skills**
• * Ability to work **independently in field environments**
• * Interest in combining **technical expertise with business development**
• * Approximately **50% travel** to customer sites across the U.S
• Experience in **power generation, ash handling, material handling, or heavy industrial environments** is a strong plus

Qualifications

Must Haves

• Location: Remote – Ohio Valley Region Preferred |Travel ~50%
• * Experience working with **industrial equipment, mechanical systems, or material handling systems**
• * Hands-on experience with:
• * Troubleshooting
• * Maintenance
• * Commissioning or field service
• * Strong **customer-facing communication and problem-solving skills**
• * Ability to work **independently in field environments**
• * Interest in combining **technical expertise with business development**
• * Approximately **50% travel** to customer sites across the U.S

Nice to Haves

• Experience in **power generation, ash handling, material handling, or heavy industrial environments** is a strong plus

Benefits

• Remote work in the Ohio Valley Region
• Grow into a role that combines technical expertise and business impact