Sales Development Associate MA

Summary

Omnicell is a healthcare technology company providing pharmacy automation, medication adherence, software, and related solutions. The Sales Development Associate supports Account Executives by identifying, qualifying, and advancing sales opportunities, conducting customer discovery, supporting territory planning, and demonstrating solutions. The role focuses on pharmacy operations, medication adherence, customer engagement, and sales execution.

Responsibilities

• Partner with Account Executives to drive opportunities across a diverse portfolio of capital equipment and automation, software, consumables, and recurring revenue solutions designed to improve pharmacy operations and medication adherence outcomes
• Generate and qualify new business opportunities through prospecting, research, outbound campaigns, and customer engagement
• Conduct discovery conversations to understand customer challenges, workflows, and business objectives
• Partner with Account Executives to support territory planning, pipeline development, and opportunity progression
• Assist with pricing, proposals, quoting, contracting, and sales-related business planning activities
• Demonstrate Omnicell solutions virtually and in person for prospective customers
• Represent Omnicell at trade shows, industry events, and customer-facing meetings
• Build knowledge of pharmacy operations, medication adherence programs, automation technologies, and industry trends
• Participate in customer implementations and cross-functional projects to strengthen solution expertise
• Maintain accurate CRM activity and contribute to achievement of territory and team goals

Skills

• Strong communication, presentation, and relationship-building skills
• Effective problem-solving and critical-thinking abilities
• Ability to manage multiple priorities in a fast-paced environment
• Highly motivated, self-directed, and results-oriented
• Strong business acumen and desire to learn healthcare and pharmacy operations
• Collaborative team player with strong organizational skills
• Proficiency with Microsoft Office applications and CRM tools
• Bachelor's degree or equivalent combination of education and experience
• Relevant internship, work experience, or project experience in sales, business, healthcare, or a related field
• Experience in sales, business development, lead generation, or customer-facing roles
• Healthcare, pharmacy, or medical technology experience
• Experience conducting customer outreach, prospecting, or account research
• Interest in building a career in healthcare technology sales

Qualifications

Must Haves

• Strong communication, presentation, and relationship-building skills
• Effective problem-solving and critical-thinking abilities
• Ability to manage multiple priorities in a fast-paced environment
• Highly motivated, self-directed, and results-oriented
• Strong business acumen and desire to learn healthcare and pharmacy operations
• Collaborative team player with strong organizational skills
• Proficiency with Microsoft Office applications and CRM tools
• Bachelor's degree or equivalent combination of education and experience
• Relevant internship, work experience, or project experience in sales, business, healthcare, or a related field

Nice to Haves

• Experience in sales, business development, lead generation, or customer-facing roles
• Healthcare, pharmacy, or medical technology experience
• Experience conducting customer outreach, prospecting, or account research
• Interest in building a career in healthcare technology sales

Benefits

• Remote/home office environment
• Employee Impact Groups that foster inclusion and belonging
• Learning and well-being programs that support personal and professional growth