Associate Clinical Specialist, CRM - Lancaster, PA

Summary

Abbott is a global healthcare leader providing technologies across diagnostics, medical devices, nutritionals, and medicines. The Associate Clinical Specialist supports Cardiac Rhythm Management products through engineering, sales, educational, clinical, and technical assistance, while responding to field inquiries and supporting healthcare professionals and sales representatives.

Responsibilities

• Clinical Interface: Acts as a clinical interface between the medical community and the business
• Relationship Building: Demonstrates the ability to build and sustain credible business relationships with customers and shares product expertise accordingly
• Comprehensive Support: Provides engineering, sales, education, and clinical support in response to field inquiries on an as-needed basis. Demonstrates a thorough command of all CRM products, related product and technical knowledge, trends, and players
• Training and Education: Develops, leads, and/or facilitates training sessions and other programs on CRM products for healthcare professionals
• Sales Support: Provides additional back-up support to CRM Sales Representatives

Skills

• Bachelor's degree in Bio-Medical Engineering, related field or equivalent healthcare experience
• A minimum of 0-2 years of related experience or a program certification from an accredited cardiac training program
• Must have the capability to obtain certification in CRM products
• Demonstrated knowledge of cardiology, electro-physiology, or cardiac electro-physiology procedures
• Familiarity with cath lab and operating room procedures and protocol
• Demonstrate advanced knowledge of cardiac pacing systems
• Must apply engineering skills and abilities to interpret and solve complex clinical problems
• Must possess strong written and verbal communication skills, along with excellent interpersonal, presentation, analytical, and organizational abilities. Additionally, must be able to meet deadlines effectively
• Must be detail-oriented and capable of working independently
• Must be able to collaborate effectively with engineers, technical specialists, vendors, and customers to achieve assigned goals. Additionally, must be capable of managing multiple assignments simultaneously and efficiently
• Must have extensive personal computer skills, including experience with Microsoft Office or equivalent software, for tasks such as graphics, word processing, databases, and authoring programs, to develop presentation materials

Qualifications

Must Haves

• Bachelor's degree in Bio-Medical Engineering, related field or equivalent healthcare experience
• A minimum of 0-2 years of related experience or a program certification from an accredited cardiac training program
• Must have the capability to obtain certification in CRM products
• Demonstrated knowledge of cardiology, electro-physiology, or cardiac electro-physiology procedures
• Familiarity with cath lab and operating room procedures and protocol
• Demonstrate advanced knowledge of cardiac pacing systems
• Must apply engineering skills and abilities to interpret and solve complex clinical problems
• Must possess strong written and verbal communication skills, along with excellent interpersonal, presentation, analytical, and organizational abilities. Additionally, must be able to meet deadlines effectively
• Must be detail-oriented and capable of working independently
• Must be able to collaborate effectively with engineers, technical specialists, vendors, and customers to achieve assigned goals. Additionally, must be capable of managing multiple assignments simultaneously and efficiently
• Must have extensive personal computer skills, including experience with Microsoft Office or equivalent software, for tasks such as graphics, word processing, databases, and authoring programs, to develop presentation materials

Benefits

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with a high employer contribution.
• Tuition reimbursement.
• The Freedom 2 Save student debt program.
• FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.