Field Network Technician

Summary

Pacific Office Automation is the largest independently owned office technology dealer in the United States, providing cutting-edge business solutions. They are seeking a Network Technician who is energetic and has a passion for technology, responsible for connecting and installing office equipment, troubleshooting network issues, and ensuring customer satisfaction.

Responsibilities

• Connecting/installing office equipment to our customer's network
• Set-up printing, scanning, scanning to e-mail, scanning to FTP, etc. Ensuring customer satisfaction
• Remote troubleshooting and diagnosis of network connectivity issues

Skills

• Professional networking
• Net +
• Good understanding of Windows Server environments (SBS, 2008 R2 & 2012 R2)
• Advanced knowledge of networking protocols and concepts (Routing, Ports, TCP/IP, Network analysis tools)
• Knowledge and hands-on experience providing support to users using Windows 7, Windows 8, Windows 10, and other mainstream Microsoft applications
• Proficient with all Apple products
• Strong communication skills and ability to work cohesively with clients
• Ability to travel locally to different clients

Qualifications

Must Haves

• Professional networking
• Net +
• Good understanding of Windows Server environments (SBS, 2008 R2 & 2012 R2)
• Advanced knowledge of networking protocols and concepts (Routing, Ports, TCP/IP, Network analysis tools)
• Knowledge and hands-on experience providing support to users using Windows 7, Windows 8, Windows 10, and other mainstream Microsoft applications
• Proficient with all Apple products
• Strong communication skills and ability to work cohesively with clients
• Ability to travel locally to different clients

Benefits

• Advancement and growth into leadership roles
• Team-player environment
• Medical/Dental/Vision/Life insurance plans
• Matched 401k
• PTO, Vacation, Sick Leave
• FSA/HSA programs
• Company car for work and personal use