Packsize
Posted 17 days agoVerified live 1d ago
Field Service Engineer - St. Louis, MO
Brief overview
Remote
UndergradOr in progress
$65k–$70k/yrStated range
3 H-1B approvalsDept. of Labor
1 green cardsCertified filings
Mechanical platformsHand toolsWindows platformsMicrosoft ExcelMicrosoft WordGoogle SheetsGoogle DocsCustomer service focus
About the company
Packsize
Independent packaging technology company focused on sustainable packaging solutions.
Visa sponsorship history
4 years sponsoring, last filed FY2026
Data powered by U.S. Department of Labor. This does not guarantee sponsorship for this specific role.3H-1B approved
100%approval rate
1PERM certified
$121,200median wage / yr
H-1B Petition ApprovalsVisas USCIS actually granted: the strongest sign the company sponsors.
20232
20261
LCA Certified ApplicationsAn early filing step, not a visa approval: it signals intent, not confirmed sponsorship.
20251
Green Card (PERM) FilingsCertified green card filings: a long-term commitment to international hires.
20241
Top sponsored roles
Software Solutions Engineer
Sponsored employees from
Mexico
Job description
Summary
Packsize is redefining the way businesses and their customers use and experience packaging around the world. The Field Service Engineer will install, configure, and maintain Packsize equipment solutions onsite at various customer facilities while providing exceptional customer service and building strong relationships with clients.
Responsibilities
- Scheduling tasks at customer job sites
- Troubleshooting issues, quickly and effectively, using technical drawings and documentation
- Performing routine maintenance and emergency services as they arise
- Continuous learning, including customer operational processes, packaging designs, technical specifications
- Installation of Packsize solutions and training others to use and maintain it
- Basic clerical and administrative duties, including timely reading and responding to emails, preparing and submitting expense reports, making travel arrangements, writing detailed technical reports, etc
- Responsively and productively communicate information and ideas with Packsize and customer’s personnel so they will understand. Must be able to exchange accurate information in these situations
- Adhere to all Packsize and customer safety requirements, and safety protocols related to exposed moving parts and electricity
- Excellent work ethic and time management skills
Skills
- Customer service focus
- Knowledge of Windows platforms
- Knowledge of and effective use of hand tools
- Knowledge of mechanical platforms
- Ability to work independently with little or no direct supervision
- Associates Degree, Vocational Training or equivalent experience
- Valid driver's license and clean driving record
- Ability to travel by vehicle or airplane, domestically
- Bachelor's Degree in a related area preferred
- Basic Microsoft (Excel, Word) or Google Suite (Sheets, Docs) experience is helpful, but not required
Qualifications
Must Haves
- Customer service focus
- Knowledge of Windows platforms
- Knowledge of and effective use of hand tools
- Knowledge of mechanical platforms
- Ability to work independently with little or no direct supervision
- Associates Degree, Vocational Training or equivalent experience
- Valid driver's license and clean driving record
- Ability to travel by vehicle or airplane, domestically
Nice to Haves
- Bachelor's Degree in a related area preferred
- Basic Microsoft (Excel, Word) or Google Suite (Sheets, Docs) experience is helpful, but not required
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