Technical Project Manager

Summary

Parasol Alliance is a technology solutions company serving the senior living field through technology strategy, project leadership, and comprehensive technology support. The Technical Project Manager plans, coordinates, and delivers complex technology projects across client environments, serving as the central coordinator among clients, technical teams, vendors, and stakeholders. The role oversees project planning, technical discovery, implementation, validation, documentation, risk management, and closeout.

Responsibilities

• Lead technology projects from initial discovery and planning through implementation, validation, documentation, and project closeout
• Develop comprehensive technical project plans that identify scope, milestones, dependencies, resources, deliverables, timelines, risks, testing requirements, and success criteria
• Partner with engineers, technical leads, vendors, and client stakeholders to validate project requirements and technical feasibility before execution
• Understand proposed technical solutions well enough to identify missing requirements, dependencies, risks, and potential implementation challenges
• Facilitate technical discovery and project kickoff meetings to ensure all stakeholders have a clear understanding of the project objectives, technical approach, responsibilities, and expected outcomes
• Ensure appropriate technical discovery, documentation, testing, implementation, and validation activities are incorporated into each project
• Coordinate implementation and cutover activities, including communication plans, technical resources, vendor participation, testing, rollback planning, and post-implementation validation
• Confirm projects meet technical and operational acceptance criteria prior to closure
• Serve as a primary point of contact for clients throughout the lifecycle of assigned technical projects

Skills

• 3+ years of experience managing technical or IT projects involving infrastructure, cloud services, systems implementations, migrations, networking, cybersecurity, or related technologies
• Demonstrated understanding of IT infrastructure and modern technology environments
• Working knowledge of Microsoft technologies such as Microsoft 365, Entra ID/Azure AD, Intune, Teams, SharePoint, OneDrive, and Azure services
• Working knowledge of networking concepts, including LAN/WAN, wireless networking, firewalls, VPNs, DNS, DHCP, VLANs, and internet connectivity
• Familiarity with cybersecurity concepts, including identity management, MFA, endpoint security, access controls, vulnerability remediation, and security best practices
• Experience coordinating technical implementations involving multiple engineers, vendors, systems, and stakeholders
• Ability to read and understand technical documentation, implementation plans, network diagrams, system requirements, and vendor statements of work
• Ability to identify technical dependencies, risks, gaps, and questions before they negatively impact a project
• Proven ability to manage multiple concurrent projects with competing priorities
• Strong troubleshooting and critical-thinking skills with the ability to drive technical issues toward resolution
• Excellent client-facing communication and presentation skills
• Ability to communicate effectively with both technical and nontechnical audiences
• Strong written communication, documentation, organization, and attention to detail
• Demonstrated ability to take ownership of projects and drive accountability across internal and external resources
• Experience working within a Managed Service Provider (MSP), IT consulting firm, or technology services organization
• Experience managing Microsoft 365, cloud migration, networking, cybersecurity, infrastructure, or systems integration projects
• Healthcare or senior living technology experience
• Experience with new facility openings, acquisitions, divestitures, or technology transitions
• Experience coordinating projects involving multiple technology vendors
• Microsoft certifications or demonstrated technical training
• PMP, CAPM, CompTIA Project+, or equivalent project management certification
• ITIL or related IT service management experience or certification
• Familiarity with PSA, project management, and IT documentation platforms

Qualifications

Must Haves

• 3+ years of experience managing technical or IT projects involving infrastructure, cloud services, systems implementations, migrations, networking, cybersecurity, or related technologies
• Demonstrated understanding of IT infrastructure and modern technology environments
• Working knowledge of Microsoft technologies such as Microsoft 365, Entra ID/Azure AD, Intune, Teams, SharePoint, OneDrive, and Azure services
• Working knowledge of networking concepts, including LAN/WAN, wireless networking, firewalls, VPNs, DNS, DHCP, VLANs, and internet connectivity
• Familiarity with cybersecurity concepts, including identity management, MFA, endpoint security, access controls, vulnerability remediation, and security best practices
• Experience coordinating technical implementations involving multiple engineers, vendors, systems, and stakeholders
• Ability to read and understand technical documentation, implementation plans, network diagrams, system requirements, and vendor statements of work
• Ability to identify technical dependencies, risks, gaps, and questions before they negatively impact a project
• Proven ability to manage multiple concurrent projects with competing priorities
• Strong troubleshooting and critical-thinking skills with the ability to drive technical issues toward resolution
• Excellent client-facing communication and presentation skills
• Ability to communicate effectively with both technical and nontechnical audiences
• Strong written communication, documentation, organization, and attention to detail
• Demonstrated ability to take ownership of projects and drive accountability across internal and external resources

Nice to Haves

• Experience working within a Managed Service Provider (MSP), IT consulting firm, or technology services organization
• Experience managing Microsoft 365, cloud migration, networking, cybersecurity, infrastructure, or systems integration projects
• Healthcare or senior living technology experience
• Experience with new facility openings, acquisitions, divestitures, or technology transitions
• Experience coordinating projects involving multiple technology vendors
• Microsoft certifications or demonstrated technical training
• PMP, CAPM, CompTIA Project+, or equivalent project management certification
• ITIL or related IT service management experience or certification
• Familiarity with PSA, project management, and IT documentation platforms

Benefits

• Remote-first work environment
• Bonus opportunities
• Cell phone/internet reimbursement
• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• Responsible paid time off
• Certification reimbursement