Learning Experience Designer

Summary

Pathstream helps frontline employees and managers develop careers and improve organizational performance through enterprise learning partnerships. The Learning Experience Designer will create learner-centered online curriculum, manage courses from concept through delivery, apply learning science and data, and explore AI tools to improve learning outcomes.

Responsibilities

• Transform program goals into clear course structures by defining learning objectives, outlining instructional approaches, and creating actionable execution plans
• Design and author high-quality, learner-centered asynchronous curriculum—including lessons, activities, and assessments—that build real-world skills for learners working in industry contexts
• Iterate on course materials, incorporating feedback from stakeholders and subject matter experts, and ensuring alignment with learning objectives, LXD best practices, and Pathstream’s internal standards
• Manage the entire course creation lifecycle from concept to delivery, ensuring timely execution, instructional quality, and alignment with program goals
• Leverage learning science and research to shape instructional approaches and enhance the effectiveness of learning experiences
• Leverage program data, learner feedback, and performance metrics to refine instructional strategies and ensure learning experiences drive measurable outcomes
• Thoughtfully leverage established AI tools in your day-to-day work, while actively exploring new ways to use them more effectively in service of better learning experiences

Skills

• You have 3+ years of meaningful experience designing and developing online learning experiences, and a background that includes direct contact with learners — whether through teaching, coaching, facilitation, or something else entirely
• You enjoy diving into industries that are new to you and building a deep understanding of learner contexts and pain points. You're comfortable working across complex or technical subject areas (currently including topics like fraud, claims, mortgages, and financial literacy) and translating them into engaging learning experiences
• You're a hands-on builder who enjoys the day-to-day work of designing and developing learning experiences, not just setting direction
• You're passionate about creating learning experiences that genuinely change outcomes for people who are working hard to advance their careers. You balance that mission with pragmatism, focusing on what will actually help learners succeed in real-world job contexts
• You're collaborative by nature, energized by cross-functional work, but also happy to spend a large portion of your day heads down
• You think about the full learner journey, not just individual lessons — you make design decisions based on evidence about what's actually working, and you care deeply about how an experience feels from the learner's perspective
• You possess strong technical skills and a creative drive to explore and use new technologies, coupled with the practical expertise required to implement these innovations
• You are an excellent communicator, especially in writing, and have the ability to express and break down complex topics clearly and easily. You have a strong command of the English language
• You're highly detail-oriented and have excellent organizational skills—whether it's content organization or organizing your own workflow
• You're interested in working in a fast-growing, fast-paced environment with changing responsibilities
• You understand that a job goes beyond a job description and are willing to lend a helping hand wherever it's needed
• You stay informed about new tools and approaches in LXD, and apply them selectively to improve learning experiences and workflows
• Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time

Qualifications

Must Haves

• You have 3+ years of meaningful experience designing and developing online learning experiences, and a background that includes direct contact with learners — whether through teaching, coaching, facilitation, or something else entirely
• You enjoy diving into industries that are new to you and building a deep understanding of learner contexts and pain points. You're comfortable working across complex or technical subject areas (currently including topics like fraud, claims, mortgages, and financial literacy) and translating them into engaging learning experiences
• You're a hands-on builder who enjoys the day-to-day work of designing and developing learning experiences, not just setting direction
• You're passionate about creating learning experiences that genuinely change outcomes for people who are working hard to advance their careers. You balance that mission with pragmatism, focusing on what will actually help learners succeed in real-world job contexts
• You're collaborative by nature, energized by cross-functional work, but also happy to spend a large portion of your day heads down
• You think about the full learner journey, not just individual lessons — you make design decisions based on evidence about what's actually working, and you care deeply about how an experience feels from the learner's perspective
• You possess strong technical skills and a creative drive to explore and use new technologies, coupled with the practical expertise required to implement these innovations
• You are an excellent communicator, especially in writing, and have the ability to express and break down complex topics clearly and easily. You have a strong command of the English language
• You're highly detail-oriented and have excellent organizational skills—whether it's content organization or organizing your own workflow
• You're interested in working in a fast-growing, fast-paced environment with changing responsibilities
• You understand that a job goes beyond a job description and are willing to lend a helping hand wherever it's needed
• You stay informed about new tools and approaches in LXD, and apply them selectively to improve learning experiences and workflows
• Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time

Benefits

• Transparent and social culture
• Challenging work
• Fast learning cycles
• Practical training
• Meaningful feedback
• Strong sense of ownership and strategic work that impacts our product, users, colleagues, business, and world
• 100% employer-paid medical, dental, and vision insurance coverage for you and 50% for your partner/spouse and dependents
• Health, commuter, and parking flexible spending accounts
• Employee Assistance Program (mental health, financial health, legal support, and more)
• Free access to wellbeing apps like Ginger and Headspace
• Flexible paid time off and paid holidays
• Generous paid parental leave
• Short- and long-term disability insurance
• Annual professional development budget
• Company-provided laptop
• Remote-first culture
• Life insurance (100% company paid)
• 401(k)