Specialist, Product Management (K12 Assessment)

Summary

Pearson is redefining how educators understand and act on student learning through its School Assessment organization. The Product Specialist serves as a bridge across Product Management, Professional Learning, Product Support, and Partner Success, translating product capabilities into training, support, and go-to-market assets while contributing to product discovery and delivery. The role gathers requirements, documents workflows, supports roadmap execution, and helps improve products for educators and districts.

Responsibilities

• The Product Specialist serves as a critical bridge between Product Management, Professional Learning, Product Support, and Partner Success
• Product Specialists are recognized as subject matter experts in assigned PALS products and are responsible for translating product capabilities into clear, scalable training, support, and go-to-market assets
• They also play an active role in product discovery and delivery by gathering requirements, facilitating design discussions, documenting workflows, and helping shape solutions that address educator and district needs
• Working closely with senior-level Product Managers, Product Specialists help ensure products are well understood, effectively adopted, and continuously improved
• The Product Specialist helps bring roadmap strategies to life through customer insight, requirements definition, product documentation, and enablement
• Translate customer needs into product requirements and recommendations
• Facilitate conversations that uncover root causes and clarify requirements
• Balance customer needs, business goals, and technical constraints
• Create clear requirements, workflows, and training materials
• Tailor content for different audiences
• Develop deep expertise in assigned products, workflows, and use cases
• Understand educator, administrator, and district perspectives
• Serve as a trusted resource across functional teams
• Manage multiple priorities simultaneously
• Work across cross-functional teams

Skills

• Ability to translate customer needs into product requirements and recommendations
• Comfortable facilitating conversations that uncover root causes and clarify requirements
• Ability to balance customer needs, business goals, and technical constraints
• Ability to create clear requirements, workflows, and training materials
• Strong presentation and facilitation skills
• Skilled at tailoring content for different audiences
• Develop deep expertise in assigned products, workflows, and use cases
• Understand educator, administrator, and district perspectives
• Serve as a trusted resource across functional teams
• Strong project management and organizational skills
• Ability to manage multiple priorities simultaneously
• Experience working across cross-functional teams
• Attention to detail and commitment to quality
• Bachelor's degree
• 3–5+ years of experience in educational technology, assessment, professional learning, product support, curriculum development, or related fields
• Experience creating training, professional learning, support materials, or customer-facing content
• Experience gathering requirements, documenting workflows, or supporting product development efforts
• Experience with K-12 assessment, MTSS, formative assessment, interim assessment, or behavioral solutions
• Experience participating in Agile product development environments
• Familiarity with product management tools and practices
• Understanding of district purchasing and implementation needs

Qualifications

Must Haves

• Ability to translate customer needs into product requirements and recommendations
• Comfortable facilitating conversations that uncover root causes and clarify requirements
• Ability to balance customer needs, business goals, and technical constraints
• Ability to create clear requirements, workflows, and training materials
• Strong presentation and facilitation skills
• Skilled at tailoring content for different audiences
• Develop deep expertise in assigned products, workflows, and use cases
• Understand educator, administrator, and district perspectives
• Serve as a trusted resource across functional teams
• Strong project management and organizational skills
• Ability to manage multiple priorities simultaneously
• Experience working across cross-functional teams
• Attention to detail and commitment to quality
• Bachelor's degree
• 3–5+ years of experience in educational technology, assessment, professional learning, product support, curriculum development, or related fields
• Experience creating training, professional learning, support materials, or customer-facing content
• Experience gathering requirements, documenting workflows, or supporting product development efforts

Nice to Haves

• Experience with K-12 assessment, MTSS, formative assessment, interim assessment, or behavioral solutions
• Experience participating in Agile product development environments
• Familiarity with product management tools and practices
• Understanding of district purchasing and implementation needs

Benefits

• This position is eligible to participate in an annual incentive program.
• Remote workplace type.