Accounts Receivable Specialist I

Summary

Patterson Companies, Inc. is a people-focused provider that supports professional growth and collaborative teams. The Accounts Receivable Specialist I is responsible for collecting branch accounts receivable, resolving delinquent balances and statement discrepancies, and providing analytical support while communicating with customers and branch personnel.

Responsibilities

• Daily collection phone calls, written collection communication and maintaining detailed records of all collection activity
• Provide customer and branch analytical support for FSS business partners by researching and reconciling customer requests in a timely and efficient manner
• Collaborate with OTC Cash Processors to identify and resolve statement discrepancies
• Effectively manage the collection of delinquent accounts while maintaining a positive customer service culture
• Collaborate with branch personnel including Branch Managers, Sales Representatives, Customer Service Representatives & Equipment Coordinators
• Establish rapport with branches and other Patterson teams, build effective relationships, and share wins and successes
• Engage in and suggest continuous process improvement ideas
• Ensure that all activities are performed in the most efficient and effective manner possible
• Provide customer and branch analytical support for Accounts Receivable Manager and Shared Services Director
• Performs other duties as assigned

Skills

• High school diploma or equivalent required
• Possesses strong interpersonal and communication skills
• Positively contribute to the Accounts Receivable and Shared Services team environment
• Has exceptional organizational, problem solving, and multi-tasking skills and shows a great attention to detail
• Strong customer orientation
• Demonstrates a commitment to Patterson's values and professionalism through appropriate conduct at all times
• Strong Microsoft Office skills (Excel, Outlook, Word)
• SAP experience
• Strong phone skills

Qualifications

Must Haves

• High school diploma or equivalent required
• Possesses strong interpersonal and communication skills
• Positively contribute to the Accounts Receivable and Shared Services team environment
• Has exceptional organizational, problem solving, and multi-tasking skills and shows a great attention to detail
• Strong customer orientation
• Demonstrates a commitment to Patterson's values and professionalism through appropriate conduct at all times

Nice to Haves

• Strong Microsoft Office skills (Excel, Outlook, Word)
• SAP experience
• Strong phone skills

Benefits

• Full Medical, Dental, and Vision benefits and an integrated Wellness Program
• 401(k) Match Retirement Savings Plan
• Paid Time Off (PTO)
• Holiday Pay & Floating Holidays
• Volunteer Time Off (VTO)
• Educational Assistance Program
• Full Paid Parental and Adoption Leave
• LifeWorks (Employee Assistance Program)
• Patterson Perks Program