Ptc
Posted 33 days agoVerified live 7h ago
Cloud Services Ops, Associate Engineer
Brief overview
Remote
159 H-1B approvalsDept. of Labor
55 green cardsCertified filings
LinuxWindowsApplication ConfigurationApacheTomcatZabbixServiceNowSalesforceSaltSQL DeveloperApache Directory StudioVMware
About the company
Ptc
Global software provider enabling digital transformation for manufacturers
Visa sponsorship history
4 years sponsoring, last filed FY2026
Data powered by U.S. Department of Labor. This does not guarantee sponsorship for this specific role.159H-1B approved
98%approval rate
39new H-1B hires
55PERM certified
$132,540median wage / yr
H-1B Petition ApprovalsVisas USCIS actually granted: the strongest sign the company sponsors.
202347
202439
202561
202612
LCA Certified ApplicationsAn early filing step, not a visa approval: it signals intent, not confirmed sponsorship.
202314
202416
20257
20265
Green Card (PERM) FilingsCertified green card filings: a long-term commitment to international hires.
202318
202410
202526
20261
Top sponsored roles
Software Development Engineer, SeniorPrincipal Software EngineerQuality Assurance EngineerSenior RPA DeveloperTechnical Support Engineer
Sponsored employees from
IndiaSpainChinaJordanNepal
Job description
Summary
PTC is a global software company that connects the physical and digital worlds to help organizations improve operations and create better products. PTC is seeking a Cloud Services Operations Associate Engineer to configure and implement applications, manage support cases, troubleshoot Linux and Windows environments, and coordinate issue resolution with customers and internal teams.
Responsibilities
- Prioritize issues of varying severity, and effectively manage the resolution or escalation of all issues within accepted service levels
- Application configuration and implementation with a heavy focus on Linux
- Manage cases efficiently within our ticketing system
- Facilitate communication between customers and internal teams to resolve issues
- Update managers and management team on ticket status as required
- Includes working with Cloud tools such as Apache, Tomcat, Zabbix, ServiceNow, Salesforce, SALT, SQLDeveloper, Apache Directory Studio, and VMWare
- Operating systems include Linux and Windows
- Must be available to work occasional nights and weekends to support after‑hours configuration changes and scheduled monthly maintenance activities
Skills
- Application configuration and implementation with a heavy focus on Linux
- Includes working with Cloud tools such as Apache, Tomcat, Zabbix, ServiceNow, Salesforce, SALT, SQLDeveloper, Apache Directory Studio, and VMWare
- Operating systems include Linux and Windows
- Must be available to work occasional nights and weekends to support after‑hours configuration changes and scheduled monthly maintenance activities
- Applicants must be authorized to work in the United States without requiring current or future sponsorship from PTC
Qualifications
Must Haves
- Application configuration and implementation with a heavy focus on Linux
- Includes working with Cloud tools such as Apache, Tomcat, Zabbix, ServiceNow, Salesforce, SALT, SQLDeveloper, Apache Directory Studio, and VMWare
- Operating systems include Linux and Windows
- Must be available to work occasional nights and weekends to support after‑hours configuration changes and scheduled monthly maintenance activities
- Applicants must be authorized to work in the United States without requiring current or future sponsorship from PTC
