Technical Solution Engineer

Summary

PTC is a leading company transforming the physical and digital worlds through their software. The Technical Solution Engineer is responsible for delivering technical aspects of customer implementations, including data migration and API guidance, ensuring customer satisfaction.

Responsibilities

• Analyze, cleanse, format data provided by the customer and import into Arena
• Extract data from Arena for delivery to a customer
• Provide Arena API guidance to customers
• Gather technical requirements from a customer and develop an LOE and time estimate for that project
• Participating in internal projects that increase process efficiency or increase customer delight

Skills

• Ability to problem solve, achieving goals by overcoming obstacles
• Inspect, cleanse, transform, and model data with the goals of i) being able to identify and remove/transform data anomalies, ii) consolidate and standardize data format, and iii) support discussions and decision-making with the customer
• Advanced skills with ETL, SQL/MySQL, VBA, REST API (RESTful framework), JSON, SOAP, GraphQL, XML, Microsoft Excel, stored procedures or other data tooling
• The ability to work with multiple sets of data from different customers with different timelines
• Ability to effectively communicate in English
• BS or MS in Mechanical Engineering, Computer Science, or another related field
• 4+ years of experience mapping, transforming, and loading data from source to target software systems
• 4+ years of proven technical consulting in a software solution implementation setting
• Experience with PLM, QMS, MCAD, ERP etc
• Expertise with a variety of data tools and technologies including VBA (Excel and Microsoft Access), SQL, REST API (RESTful framework), JSON, SOAP, GraphQL, PDX, XML, VBA
• Java, and/or Python would also be a plus
• Experience with big datasets is a plus
• Experience with collaboration tools like JIRA, Teams, Confluence, and/or Salesforce is a plus

Qualifications

Must Haves

• Ability to problem solve, achieving goals by overcoming obstacles
• Inspect, cleanse, transform, and model data with the goals of i) being able to identify and remove/transform data anomalies, ii) consolidate and standardize data format, and iii) support discussions and decision-making with the customer
• Advanced skills with ETL, SQL/MySQL, VBA, REST API (RESTful framework), JSON, SOAP, GraphQL, XML, Microsoft Excel, stored procedures or other data tooling
• The ability to work with multiple sets of data from different customers with different timelines
• Ability to effectively communicate in English
• BS or MS in Mechanical Engineering, Computer Science, or another related field
• 4+ years of experience mapping, transforming, and loading data from source to target software systems
• 4+ years of proven technical consulting in a software solution implementation setting

Nice to Haves

• Experience with PLM, QMS, MCAD, ERP etc
• Expertise with a variety of data tools and technologies including VBA (Excel and Microsoft Access), SQL, REST API (RESTful framework), JSON, SOAP, GraphQL, PDX, XML, VBA
• Java, and/or Python would also be a plus
• Experience with big datasets is a plus
• Experience with collaboration tools like JIRA, Teams, Confluence, and/or Salesforce is a plus

Benefits

• Performance-based bonus
• Opportunity to become a PTC shareholder through our employee share purchase program (ESPP), which allows for the purchase of discounted PTC stock
• Certain roles may also be eligible for participation in our equity programs.
• Employees may be eligible for medical, dental and vision insurance
• Paid time off and sick leave
• Tuition reimbursement
• 401(k) contributions and employer match
• Flexible spending accounts
• Life insurance
• Disability coverage
• If you are an office-assigned employee, a generous commuter subsidy