Benefits Coordinator

Summary

PuzzleHR is seeking a Benefits Coordinator to support clients with benefits administration and deliver a high-quality service experience. The role partners with clients, brokers, vendors, and employees to manage enrollments, life event changes, audits, system configurations, and related benefits operations.

Responsibilities

• Develop and maintain relationships and communications with internal partners, clients, vendors, and our client's employees
• Facilitate our clients’ employee onboarding, offboarding, new hire enrollments, terminations, and qualifying life event changes
• Assist with open enrollment
• Examine existing client systems, interface specifications, and operational needs to consult our clients in the practical system design and/or system configuration of our client’s needs
• Conduct benefit audits
• Perform necessary clerical functions
• Implement solutions that positively impact the entire client organization
• Assist or prepare client and employee correspondence as requested
• Other duties as assigned

Skills

• Proven verbal and written communications skills
• Interpersonal and customer service skills
• Must be adaptable to change in a growing organization
• Must have exceptional organizational skills and attention to detail
• Experience working with multiple benefits/payroll platforms
• Accustomed to working with clients, brokers, carriers, and third-party vendors
• Excellent time management skills with a proven ability to meet deadlines
• Ability to function well in a fast-paced and at times stressful environment
• Proficient with Zoom platform, Microsoft Office Suite or related software
• Bachelor's degree in human resources or related field and/or equivalent experience. (Consider Associate degree or higher)
• Three (3) plus years payroll and benefits experience required
• Employee onboarding and offboarding experience preferred
• Experience with online project boards preferred (Smartsheet)

Qualifications

Must Haves

• Proven verbal and written communications skills
• Interpersonal and customer service skills
• Must be adaptable to change in a growing organization
• Must have exceptional organizational skills and attention to detail
• Experience working with multiple benefits/payroll platforms
• Accustomed to working with clients, brokers, carriers, and third-party vendors
• Excellent time management skills with a proven ability to meet deadlines
• Ability to function well in a fast-paced and at times stressful environment
• Proficient with Zoom platform, Microsoft Office Suite or related software
• Bachelor's degree in human resources or related field and/or equivalent experience. (Consider Associate degree or higher)
• Three (3) plus years payroll and benefits experience required

Nice to Haves

• Employee onboarding and offboarding experience preferred
• Experience with online project boards preferred (Smartsheet)