Accounts Receivable Processor I

Summary

Randstad Digital Americas is seeking an Accounts Receivable Processor I to manage customer rebate claims and related financial processes. The role involves processing and analyzing rebate claims, investigating discrepancies and root causes, resolving disputes, supporting collections, monitoring overpayments, and collaborating with sales and finance teams.

Responsibilities

• Process & Analyze: Timely and accurately review, validate, and process customer rebate claims through appropriate systems within assigned approval authority ($500,000 threshold)
• Investigation & Root Cause Analysis: Analyze claim rejections and discrepancies. Conduct deep-dive investigations to uncover root causes and implement corrective actions to prevent recurring errors
• Resolution & Collections: Partner with customers, sales, and finance teams to resolve disputed claims. Manage write-offs within policy tolerance (up to $2,500 per line item) and lead collection efforts for invalid customer rebates
• Financial Protection: Monitor claim trends to prevent overpayments, ensure proper crediting, and maintain compliance with internal control policies and procedures
• Collaboration & Projects: Align cross-functionally with internal stakeholders for precise reporting, and support special strategic initiatives assigned by management
• Process all customer rebates through the appropriate systems. Once processed, review and analyze all rejections. This position will also be responsible for identifying and driving resolution of the rejections. The investigation process and root cause analysis will lead to the appropriate course of action. Will complete analysis of root cause issues that will help lead to elimination of future rebate errors. Position will also be responsible for the collection of customer rebates taken but deemed to be invalid. Position may also support special project initiatives as determined by management
• Analyze, review and process rebate claim files received from customers in a timely and accurate manner; Maintain an approval limit for total rebate claims of less than $500,000, ensuring proper adherence to internal policies and procedures; Adhere to write off tolerance of up to $2500 for any single claim line that is being disputed by the customer; Resolve discrepancies between sales, customers and finance teams related to rebate claims, ensuring all issues are addressed promptly and effectively; Collaborate with internal stakeholders to ensure accurate crediting and accurate reporting of rebate claims; Monitor customer rebate claims to ensure customers are not being issued excessive credit and prevent potential over payments; Work closely with finance and sales teams to ensure alignment and prevent discrepancies related to rebate claims

Skills

• Background in Accounts Receivable, rebate management, or financial claim processing
• Proven analytical and problem-solving skills with a track record of root-cause error reduction
• Excellent cross-functional communication skills to collaborate effectively with Sales, Finance, and external customers
• High attention to detail, strict adherence to compliance policies, and ability to manage high-dollar authorization limits
• Basic Accounts Receivable
• Years of experience: 1 year
• High School

Qualifications

Must Haves

• Background in Accounts Receivable, rebate management, or financial claim processing
• Proven analytical and problem-solving skills with a track record of root-cause error reduction
• Excellent cross-functional communication skills to collaborate effectively with Sales, Finance, and external customers
• High attention to detail, strict adherence to compliance policies, and ability to manage high-dollar authorization limits
• Basic Accounts Receivable
• Years of experience: 1 year
• High School

Benefits

• Medical insurance offerings (based on eligibility)
• Prescription insurance offerings (based on eligibility)
• Dental insurance offerings (based on eligibility)
• Vision insurance offerings (based on eligibility)
• AD&D insurance offerings (based on eligibility)
• Life insurance offerings (based on eligibility)
• Short-term disability (based on eligibility)
• 401K plan (based on eligibility)