Summary
Rate is one of the nation’s top retail mortgage lenders, delivering a seamless, tech-driven experience that helps customers reach their homeownership and financial goals. The HRIS Analyst configures, supports, tests, and continuously improves Workday and related HR technologies while partnering with HR and technology teams to maintain business processes, resolve issues, deliver enhancements, and support reliable HR technology operations.
Responsibilities
- Configure, test, and maintain Workday functionality across assigned functional areas and business processes
- Deliver enhancements and resolve production issues based on defined business requirements and priorities
- Troubleshoot system issues, perform root-cause analysis, and escalate complex issues as appropriate
- Develop and maintain Workday reports, calculated fields, business processes, and related configuration
- Support data changes, EIBs, mass updates, and other operational HRIS activities
- Maintain accurate configuration, process, and support documentation
- Partner with HR and technology teams throughout requirements, configuration, testing, and deployment
- Support Workday releases through feature review, impact analysis, regression testing, and implementation
- Apply established standards for configuration, security, testing, documentation, and change management
- Identify opportunities to simplify processes, improve user experience, and reduce recurring support issues
- Support security, data-quality, audit, and compliance activities
- Develop knowledge across multiple Workday functional areas to provide effective team coverage and support
Skills
- 3+ years of HRIS, Workday, or related enterprise applications experience
- Hands-on experience supporting or configuring Workday or a comparable enterprise HR platform
- Experience with business processes, reporting, testing, troubleshooting, and production support
- Strong analytical, documentation, organizational, and problem-solving skills
- Ability to learn new functional areas and work independently while managing multiple priorities
- Ability to communicate effectively with business and technology stakeholders
- Bachelor's degree in Human Resources, Information Systems, Business, Technology, or a related field, or equivalent experience
- Hands-on Workday configuration experience in one or more functional areas such as Core HCM, Recruiting, Compensation, Talent, Benefits, Absence, or Time Tracking
- Experience with Workday reporting, calculated fields, EIBs, or security
- Understanding of HR business processes and data
- Experience in a regulated or SOX-controlled environment
Qualifications
Must Haves
- 3+ years of HRIS, Workday, or related enterprise applications experience
- Hands-on experience supporting or configuring Workday or a comparable enterprise HR platform
- Experience with business processes, reporting, testing, troubleshooting, and production support
- Strong analytical, documentation, organizational, and problem-solving skills
- Ability to learn new functional areas and work independently while managing multiple priorities
- Ability to communicate effectively with business and technology stakeholders
- Bachelor's degree in Human Resources, Information Systems, Business, Technology, or a related field, or equivalent experience
Nice to Haves
- Hands-on Workday configuration experience in one or more functional areas such as Core HCM, Recruiting, Compensation, Talent, Benefits, Absence, or Time Tracking
- Experience with Workday reporting, calculated fields, EIBs, or security
- Understanding of HR business processes and data
- Experience in a regulated or SOX-controlled environment
Benefits
- Annual pay plus bonus and/or commissions
- Eligibility to participate in a company-sponsored 401(k)
- Vacation benefits
- Eligibility for medical, dental, vision, and prescription drug benefits
- Flexible benefits, including healthcare and/or dependent day care flexible spending accounts
- Life insurance and death benefits
- Critical care insurance
- Personal accidental insurance
- Commuter benefits
- Pet insurance
- Certain time off and leave of absence benefits
- Well-being benefits, including an employee assistance program
- Legal planning assistance
- Identity theft protection
- Wellness resources