Senior Account Manager (Healthcare Communications)

Summary

Real Chemistry is a global agency dedicated to transforming healthcare through scientific expertise and innovative solutions. They are seeking a Senior Account Manager to collaborate with internal teams and clients in the pharmaceutical and biotechnology sectors, ensuring effective project management and client satisfaction.

Responsibilities

• Develop presentations, creative briefs, PR materials and other internal/external communications
• Participate in development of clients’ marketing strategies and tactics; collaborate with team to ensure consensus around scope and approach. Ensure client feedback is captured, understood, and addressed
• Evaluate and analyze data, including developing succinct, accurate summaries and analyses of research that include recommendations for clients
• Partner with functional area-experts within the agency in support of coordinated marketing campaigns
• Lead all aspects of assigned project(s) fiscal performance and project revenue targets by supervising the teams’ budget, billing, and billable hours. Develop monthly projections and review activity reports and financial trackers
• Thoroughly understand and communicates clients’ expectations internally to ensure staffing resources and performance expectations are met
• Maintain ongoing, effective communications with client peers to ensure there are no surprises and W2O’s work is meeting all expectations. Participate in quarterly and annual planning and business analysis sessions
• May supervise Account Associates and Account Managers to ensure they have a balanced workload, the information and resources needed to meet timelines, and understand client objectives. Provide mentorship and support for career progression and performance
• May participate in new business development through proactively identifying and pursuing opportunities to grow existing business

Skills

• 4+ years in a professional environment within the public relations, communications, and / or advertising industries
• Healthcare PR experience required
• Integrated experience is preferred
• Bachelor's degree or equivalent experience is required
• Excellent oral and written communication skills
• Ability to explain sophisticated technical terms, clinical trials, and studies pertaining to the brand
• Ability to develop, edit, and communicate documents and presentations using Microsoft Office tools (PowerPoint, Word, and Excel)
• Highly organized, mindful of timelines and budgets, able to multi-task and work under limited supervision in fast paced, growing, and evolving environment
• Strong work ethic and professional presence with a track record of following through on client requests and with deliverables on schedule and on budget

Qualifications

Must Haves

• 4+ years in a professional environment within the public relations, communications, and / or advertising industries
• Healthcare PR experience required
• Integrated experience is preferred
• Bachelor's degree or equivalent experience is required
• Excellent oral and written communication skills
• Ability to explain sophisticated technical terms, clinical trials, and studies pertaining to the brand
• Ability to develop, edit, and communicate documents and presentations using Microsoft Office tools (PowerPoint, Word, and Excel)
• Highly organized, mindful of timelines and budgets, able to multi-task and work under limited supervision in fast paced, growing, and evolving environment
• Strong work ethic and professional presence with a track record of following through on client requests and with deliverables on schedule and on budget

Benefits

• Offices in our key markets with free snacks to keep you running all day long
• Generous holiday and paid time off
• Options for private medical, dental, and vison plans
• Support in saving for the future
• Mental wellness coaching and support
• Access to more than 13,000 online classes with LinkedIn Learning
• Hybrid role, based in any of our US offices—including New York City, Boston, Chicago, Carmel, or San Francisco—or remotely within the US, depending on team and business needs
• Attendance in the office two days per week, either at a Real Chemistry office or onsite with clients for employees who are within an hour of one of our offices
• Regions, where people work remotely but come together quarterly for collaboration, culture and learning opportunities