Product Manager II

Summary

Recast is a Minneapolis-based software company that helps organizations manage and support users and devices while improving security, compliance, and visibility. The Product Manager II will shape the future of Application Lifecycle Management by understanding customer and market needs, defining product strategy and roadmap priorities, and partnering with Engineering, Design, Marketing, Sales, and Customer Success to deliver measurable customer outcomes.

Responsibilities

• Develop deep expertise in the Application Lifecycle Management market, including customer needs, industry trends, competitive dynamics, and emerging opportunities
• Establish and maintain strong relationships with customers, prospects, and partners to ensure the voice of the customer informs product decisions
• Translate customer and market insights into product strategy, roadmap recommendations, and quarterly planning inputs
• Define customer outcomes and success metrics to prioritize investments within the Application Lifecycle Management portfolio
• Prioritize opportunities based on customer impact, business value, strategic alignment, and market potential
• Partner closely with Engineering and Design within Recast’s Product Trio model to deliver solutions that create measurable customer outcomes and business value
• Collaborate with Product Marketing, Sales and Customer Success to align product strategy, positioning, go-to-market activities, and customer outcomes
• Develop a strong understanding of how customers define and measure success, using customer feedback and usage insights to improve customer value realization

Skills

• 4+ years of experience in Product Management, Solutions Engineering, Customer Success, or a similar role influencing product direction and customer outcomes
• Experience working directly with enterprise software customers, including gathering feedback, validating requirements, or supporting product adoption and growth
• Experience using customer, business, and market inputs to influence prioritization, roadmap decisions, or product strategy
• Demonstrated passion for understanding customers, uncovering unmet needs, and translating insights into product direction
• Ability to quickly develop expertise in new technical domains and become a trusted voice with customers and internal stakeholders
• Experience conducting customer discovery interviews, participating in customer advisory programs, or building structured voice-of-customer programs
• Familiarity with endpoint management, application management, enterprise IT operations, device management, security, or adjacent technology domains
• Strong interest in product-market fit, customer value realization, and understanding how product investments create measurable business outcomes

Qualifications

Must Haves

• 4+ years of experience in Product Management, Solutions Engineering, Customer Success, or a similar role influencing product direction and customer outcomes
• Experience working directly with enterprise software customers, including gathering feedback, validating requirements, or supporting product adoption and growth
• Experience using customer, business, and market inputs to influence prioritization, roadmap decisions, or product strategy

Nice to Haves

• Demonstrated passion for understanding customers, uncovering unmet needs, and translating insights into product direction
• Ability to quickly develop expertise in new technical domains and become a trusted voice with customers and internal stakeholders
• Experience conducting customer discovery interviews, participating in customer advisory programs, or building structured voice-of-customer programs
• Familiarity with endpoint management, application management, enterprise IT operations, device management, security, or adjacent technology domains
• Strong interest in product-market fit, customer value realization, and understanding how product investments create measurable business outcomes

Benefits

• 10% annual discretionary bonus potential
• Medical, dental, and vision
• FSA or HSA with company contributions
• Employer paid STD, LTD, AD&D and life insurance
• 401k with 4% employer match
• Work-life balance, flexible time off, and remote work options
• Parental leave
• Ample opportunities to learn and grow