Scientific Games
Posted 153 days agoVerified live 14h ago
Field Service Tech I, Garden City or Dodge City
Brief overview
Kansas, USIn-person
High SchoolOr in progress
23 H-1B approvalsDept. of Labor
2 green cardsCertified filings
Troubleshooting computer software and hardware technologiesInterpersonal, verbal, and written communicationsTechnical and customer satisfaction skillsOrganization and time managementProblem solving and judgementReport preparation and analysis
About the company
Scientific Gamesscientificgames.com
Scientific Games is a global leader in lottery games and technology, providing innovative solutions for government lotteries.
Visa sponsorship history
4 years sponsoring, last filed FY2026
Data powered by U.S. Department of Labor. This does not guarantee sponsorship for this specific role.23H-1B approved
100%approval rate
7new H-1B hires
2PERM certified
$120,000median wage / yr
H-1B Petition ApprovalsVisas USCIS actually granted: the strongest sign the company sponsors.
20236
20247
20259
20261
LCA Certified ApplicationsAn early filing step, not a visa approval: it signals intent, not confirmed sponsorship.
20242
20261
Green Card (PERM) FilingsCertified green card filings: a long-term commitment to international hires.
20252
Top sponsored roles
Business Intelligence AnalystData Integration EngineerAdvanced Software Engineer
Job description
Summary
Scientific Games is the global leader in lottery games and technology, seeking field service professionals to address customer service needs related to lottery equipment. The role involves providing technical support, maintaining customer relationships, and ensuring effective service delivery.
Responsibilities
- Provide an uncommon customer experience using your technical skills
- Communicate the value of our services and match products with customer needs
- Build and maintain strong, long-lasting customer relationships
- Solve your customers’ challenges the first time, owning it
Skills
- Must have a high school diploma or equivalency
- An understanding of and experience with troubleshooting computer software and hardware technologies
- Excellent interpersonal, verbal, and written communications skills, with proven technical and customer satisfaction skills
- Promptly respond to customer/management request and feedback
- Proven self-starter with motivation and ability
- Great organization and time management skills that allow you to handle multiple responsibilities efficiently and promptly
- Strong judgement and problem solving skills to determine most cost effective repair/resolution to minimize customer downtime
- Ability to prepare and analyze reports to identify product failure trends and service ability issues
- Ability to lift, install and move large self-service equipment (Occasionally lift or move up to 50 pounds)
- On occasion climbing ladders
- Pass background check and a clean driving record (No more than 3 speeding tickets in the last 5 years)
Qualifications
Must Haves
- Must have a high school diploma or equivalency
- An understanding of and experience with troubleshooting computer software and hardware technologies
- Excellent interpersonal, verbal, and written communications skills, with proven technical and customer satisfaction skills
- Promptly respond to customer/management request and feedback
- Proven self-starter with motivation and ability
- Great organization and time management skills that allow you to handle multiple responsibilities efficiently and promptly
- Strong judgement and problem solving skills to determine most cost effective repair/resolution to minimize customer downtime
- Ability to prepare and analyze reports to identify product failure trends and service ability issues
- Ability to lift, install and move large self-service equipment (Occasionally lift or move up to 50 pounds)
- On occasion climbing ladders
- Pass background check and a clean driving record (No more than 3 speeding tickets in the last 5 years)
Benefits
- Competitive salary plus company matched 401K plan
- Excellent Health, Dental & Vision benefits
- Flexible spending accounts for health care and day-care
- 12 Paid Holidays + 17 Paid Time Off (PTO) Days annually, with 40 hours carryover
- Company paid Life and Disability Insurance
- Paid Training, Education reimbursement and continued education
- Company paid uniforms and shoes
- Company vehicle (position specific)
