Inbound Sales Development Representative (SDR)

Summary

SecureW2 is a provider of cloud-native PKI and RADIUS passwordless authentication solutions for securing human, machine, and AI agent identities. The Inbound Sales Development Representative will own inbound lead response, qualify high-intent prospects, schedule discovery calls and demos for Account Executives, engage multiple stakeholders, and eventually manage full-cycle SMB opportunities.

Responsibilities

• Own Inbound Response: Act as the first line of engagement for inbound hand-raisers (pricing requests, contact forms, demo requests) across phone, email, and LinkedIn
• Speed-to-Lead Execution: Maintain rapid response times to qualify high-intent inbound leads while their interest is peak
• Inbound Qualification: Conduct discovery conversations to evaluate technical fit, infrastructure triggers (e.g., ADCS/NPS EOL, moving off PSKs, Okta/Entra + Jamf/Intune environments), budget, and project timeline
• AE Handoffs: Schedule qualified discovery calls and product demos for Account Executives, providing detailed pre-call research and context
• Multi-Threading: Engage additional stakeholders across IT, Network Engineering, and Security within inbound accounts to increase meeting show rates and opportunity creation
• Path to Full-Cycle Selling: As you ramp, expand your scope to manage and close full-cycle opportunities for SMB deals

Skills

• 1-3 years of inbound SDR or sales experience in B2B SaaS (cybersecurity, networking, identity, or IT infrastructure background is a strong plus)
• High bias for action with a relentless focus on rapid follow-up and pipeline velocity
• Comfort learning technical concepts fast - speaking credibly with IT Directors, Network Engineers, and CISOs about 802.1X, PKI, RADIUS, and Zero Trust
• Exceptional written and verbal communication; clear, concise, and objection-ready
• Methodical approach to pipeline hygiene, CRM activity tracking, and lead status management
• Skill in using AI tools for research and workflow automation while maintaining authentic, human-to-human communication
• Ability to work closely with SDR, Account Executives, Customer Success, and Marketing to execute joint account strategies

Qualifications

Must Haves

• 1-3 years of inbound SDR or sales experience in B2B SaaS (cybersecurity, networking, identity, or IT infrastructure background is a strong plus)
• High bias for action with a relentless focus on rapid follow-up and pipeline velocity
• Comfort learning technical concepts fast - speaking credibly with IT Directors, Network Engineers, and CISOs about 802.1X, PKI, RADIUS, and Zero Trust
• Exceptional written and verbal communication; clear, concise, and objection-ready
• Methodical approach to pipeline hygiene, CRM activity tracking, and lead status management
• Skill in using AI tools for research and workflow automation while maintaining authentic, human-to-human communication
• Ability to work closely with SDR, Account Executives, Customer Success, and Marketing to execute joint account strategies