Sembi
Posted 47 days agoVerified live 6h ago
Partner Success Manager
Brief overview
Remote
UndergradOr in progress
3+ yrsMinimum
Business DevelopmentMarketingCustomer SuccessSales OperationsHubSpotSalesforceSaaSProject Management
Job description
Summary
Sembi is seeking a Partner Success Manager to help scale partner onboarding, activation, and growth across its SaaS portfolio. The role manages partner relationships, drives activation milestones, supports partner marketing and enablement, and tracks performance through CRM data, dashboards, and reports.
Responsibilities
- Own the end-to-end onboarding journey for new partners, from signed agreement to first business impact
- Build strong relationships with partners during their first months and become their go-to point of contact
- Drive key activation milestones, including training, certifications, enablement, first opportunities, and first deals
- Help newly activated partners identify business opportunities and revenue potential
- Support partners in positioning and selling Sembi solutions effectively
- Monitor partner engagement and proactively re-engage partners who are losing momentum
- Support partner webinars, campaigns, events, and co-marketing initiatives
- Help create and distribute partner enablement materials, sales assets, and communication journeys
- Gather partner feedback and turn it into actionable recommendations for our internal teams
- Track partner performance across key metrics such as activation, engagement, certifications, pipeline, opportunities, and revenue
- Maintain accurate and actionable partner data in HubSpot and Salesforce
- Help build dashboards, reports, and processes that give the team clear visibility into partner performance
Skills
- 3–5 years of experience in Partnerships, Business Development, Marketing, Customer Success, Sales Operations, or a similar role
- Bachelor's or Master's degree in Business, Marketing, Management, or a related field
- Fluent in English
- Strong organizational and project-management skills, with excellent attention to detail
- Proactive and entrepreneurial mindset, you see something that needs to be done and take ownership of it
- Comfortable working across multiple teams and managing several priorities at once
- Strong communication and relationship-building skills
- Curious about technology and excited to learn how SaaS businesses grow through partners
- A genuine "get things done" attitude and a desire to see measurable results from your work
- Fluent in English. French, German, or Spanish would be a strong plus
- Comfortable working with CRM systems and data; experience with HubSpot or Salesforce is a plus
Qualifications
Must Haves
- 3–5 years of experience in Partnerships, Business Development, Marketing, Customer Success, Sales Operations, or a similar role
- Bachelor's or Master's degree in Business, Marketing, Management, or a related field
- Fluent in English
- Strong organizational and project-management skills, with excellent attention to detail
- Proactive and entrepreneurial mindset, you see something that needs to be done and take ownership of it
- Comfortable working across multiple teams and managing several priorities at once
- Strong communication and relationship-building skills
- Curious about technology and excited to learn how SaaS businesses grow through partners
- A genuine "get things done" attitude and a desire to see measurable results from your work
Nice to Haves
- Fluent in English. French, German, or Spanish would be a strong plus
- Comfortable working with CRM systems and data; experience with HubSpot or Salesforce is a plus
