Population Health IT Specialty Analyst - Remote

Summary

Sentara Health is a healthcare organization focused on improving health outcomes and quality of care. The Population Health IT Associate Analyst provides day-to-day support, optimization, testing, and maintenance for Epic Population Health applications, partnering with clinical, operational, and technical teams on workflows, system enhancements, software releases, integrations, and issue resolution.

Responsibilities

• The Epic Population Health IT Associate Analyst is responsible for the day-to-day support, optimization, testing, and maintenance of Epic Population Health applications, including Inpatient Case Management, Healthy Planet and EpicCare Link in support of organizational Population Health strategy
• This entry-level role partners with clinical, operational, and technical teams to analyze workflows, support system enhancements, evaluate software releases, and resolve application-related issues
• This is a remote position that works closely with cross-functional teams to support application integration, system upgrades, testing, and ongoing operational support for Sentara's Population Health growth and strategy

Skills

• * Bachelor's Degree in Nursing, Health Information Management, Healthcare Administration, Information Technology, or a related field (Required (Preferred)
• * 5 years of relevant experience may be accepted in lieu of degree
• * 3 years of relevant healthcare, clinical informatics, application support, or IT analyst experience with a degree
• * 5 years of relevant experience in lieu of a degree
• * Experience in clinical case management, care coordination, or population health programs required
• * Knowledge of inpatient nursing workflows and healthcare operations
• * Strong analytical, problem-solving, communication, and customer service skills
• * Ability to work effectively in a remote, collaborative team environment
• * Epic HP (Healthy Planet) OR IP Clin Doc (Inpatient clinical Documentation )OR Epic Case Management Certification (Preferred)
• * Familiarity with Epic Healthy Planet, population health management tools, or healthcare technology applications preferred
• * Experience supporting software testing, workflow analysis, system upgrades, or application optimization activities preferred •

Qualifications

Must Haves

• * Bachelor's Degree in Nursing, Health Information Management, Healthcare Administration, Information Technology, or a related field (Required (Preferred)
• * 5 years of relevant experience may be accepted in lieu of degree
• * 3 years of relevant healthcare, clinical informatics, application support, or IT analyst experience with a degree
• * 5 years of relevant experience in lieu of a degree
• * Experience in clinical case management, care coordination, or population health programs required
• * Knowledge of inpatient nursing workflows and healthcare operations
• * Strong analytical, problem-solving, communication, and customer service skills
• * Ability to work effectively in a remote, collaborative team environment

Nice to Haves

• * Epic HP (Healthy Planet) OR IP Clin Doc (Inpatient clinical Documentation )OR Epic Case Management Certification (Preferred)
• * Familiarity with Epic Healthy Planet, population health management tools, or healthcare technology applications preferred
• * Experience supporting software testing, workflow analysis, system upgrades, or application optimization activities preferred •

Benefits

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.