REO Title Curative, Default Services- REO

Summary

ServiceLink is a provider of mortgage services. The REO Title Curative professional reviews title commitments, resolves title issues, manages assigned files, and completes client-specific processes to support timely real estate transactions.

Responsibilities

• Review title commitment for clearance and assure all items are accounted for including but not limited to updating payoff, taxes, and HOA
• Resolve curative issues like prior mortgage, judgments, UCC liens, municipal liens, encroachment issues, among others
• Review daily reports to ensure completion of client assigned tasks
• Maintain assigned files with daily notes and updates
• Have the ability to handle high volume
• Follow payment processes per client expectations
• Review daily reports to complete all assigned client tasking
• Provide daily file updates per client expectations
• Follow referral process per client expectations
• Review title commitment for clearance and assure all items are accounted for including but not limited to updating payoff, taxes, and HOA
• Follow payment process per client expectations including having correct billing codes
• Follow escalation process internally and externally to provide customer service
• Address inquiries from client or internal staff professionally and in a timely manner
• Maintain open communication with management and clients
• Resolve curative issues within expected timeframes for transactions to close on time
• Attend and participate in on camera team meetings
• All other duties as assigned

Skills

• Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future
• Proven work experience within the title insurance industry-title clearance, examination of documents like deeds, mortgages, judgments, liens, etc
• Proven exceptional customer service skills
• Proficient knowledge of real estate title, deed preparation and closing
• Excellent follow through and organizational skills
• A level of high energy with a positive attitude
• The ability to use and have advanced computer skills and are proficient with the Microsoft software products
• The ability to think outside of the box, troubleshoot common issues, and work independently on assigned workload
• Excel skills (V Look Ups and Reports)
• High School Diploma or equivalent required
• Practical work experience within real estate industry examining and/or curing title issues
• Proficient knowledge of real estate titles, deed preparation and curative process
• Proven customer skills
• Must be able to use and have advanced computer skills and be proficient in the Microsoft software products
• Excel skills (V Look Ups and Reports)

Qualifications

Must Haves

• Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future
• Proven work experience within the title insurance industry-title clearance, examination of documents like deeds, mortgages, judgments, liens, etc
• Proven exceptional customer service skills
• Proficient knowledge of real estate title, deed preparation and closing
• Excellent follow through and organizational skills
• A level of high energy with a positive attitude
• The ability to use and have advanced computer skills and are proficient with the Microsoft software products
• The ability to think outside of the box, troubleshoot common issues, and work independently on assigned workload
• Excel skills (V Look Ups and Reports)
• High School Diploma or equivalent required
• Practical work experience within real estate industry examining and/or curing title issues
• Proficient knowledge of real estate titles, deed preparation and curative process
• Proven customer skills
• Must be able to use and have advanced computer skills and be proficient in the Microsoft software products
• Excel skills (V Look Ups and Reports)

Benefits

• Telecommute: Yes