Title Curative - Home Equity & Origination Services

Summary

ServiceLink is a mortgage industry company seeking a results-driven Title Curative professional for its Home Equity and Origination Services team. The role reviews title commitments and work-in-progress reports, processes orders, addresses customer and client inquiries, and supports team production and quality requirements.

Responsibilities

• Review daily reports to ensure completion of assigned duties
• Review title commitment for clearance and to assure all items are accounted for including but not limited to updating payoffs, taxes and HOA
• Address inquiries from client, seller’s agent, buyer’s agents, and internal staff professionally and in a timely manner
• Review Work In Progress reports to ensure completion
• Review and respond to management inquiries, as needed
• Respond to escalated routes and questions from customers
• Process orders in accordance with ServiceLink and client requirements
• Meet minimum daily production quota while maintaining a high degree of quality
• Provide direction to team members and assist the supervisors in maintaining processing timelines and production requirements
• Maintain open communication with team members and team leader
• Develop relationships with our vendors and our co-workers
• . Perform all other duties as assigned

Skills

• Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future
• ·        Practical work experience within real estate industry and/or a vendor management service company
• ·        Excellent customer service and communication skills
• ·        The ability to multitask in a fast paced environment, especially the ability to meet tight deadlines for our clients
• ·        A penchant for excellence. You will use your strong attention to detail to maintain our quality standards
• ·        High School diploma or equivalent required
• ·        Practical work experience within real estate industry
• ·        Proven customer service skills
• ·        Proficiency with personal computers

Qualifications

Must Haves

• Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future
• ·        Practical work experience within real estate industry and/or a vendor management service company
• ·        Excellent customer service and communication skills
• ·        The ability to multitask in a fast paced environment, especially the ability to meet tight deadlines for our clients
• ·        A penchant for excellence. You will use your strong attention to detail to maintain our quality standards
• ·        High School diploma or equivalent required
• ·        Practical work experience within real estate industry
• ·        Proven customer service skills
• ·        Proficiency with personal computers

Benefits

• Telecommute: Yes
• On-going training
• Supporting every employee’s unique career goals