Sales Development Representative

Summary

SMG is an experience management partner serving leading restaurant, retail, and consumer services brands. The Sales Development Representative will create qualified pipeline through targeted outbound prospecting, research target accounts, identify buyers, and book discovery meetings for Sales Executives.

Responsibilities

• Source new sales opportunities through targeted outbound calling, email, social outreach, networking, and lead follow-up to generate qualified interest
• Partner with sales leaders to identify named accounts and prioritize outbound prospecting against the right buyers and opportunities
• Research target organizations to understand structure, buyer roles, pain points, timing, program needs, and competitive landscape
• Generate at least 8 qualified discovery meetings per month and hand them off effectively to Sales Executives for opportunity development
• Within 30 days, build familiarity with SMG’s offerings, target industries, prospecting tools, and sales process while launching consistent outbound activity
• Within 60 days, develop effective messaging and account research habits that produce steady prospect engagement and a repeatable meeting-generation rhythm
• Within 90 days, independently manage named-account outreach and consistently book qualified discovery meetings that contribute to pipeline creation

Skills

• Bachelor's degree or equivalent work experience
• Experience in inside sales or a sales-facing role, preferably in SaaS and customer experience environments
• Proven ability to prospect outbound, build pipeline, and book discovery meetings with prospective buyers
• Comfort working in a quota-driven compensation model with accelerator incentives
• Working knowledge of Microsoft Office, Salesforce, Outreach, LinkedIn Sales Navigator, or similar CRM and sales engagement tools
• 1–2 years of sales experience
• Experience using CRM and marketing automation systems to generate, capture, nurture, track, and report on leads and conversions

Qualifications

Must Haves

• Bachelor's degree or equivalent work experience
• Experience in inside sales or a sales-facing role, preferably in SaaS and customer experience environments
• Proven ability to prospect outbound, build pipeline, and book discovery meetings with prospective buyers
• Comfort working in a quota-driven compensation model with accelerator incentives
• Working knowledge of Microsoft Office, Salesforce, Outreach, LinkedIn Sales Navigator, or similar CRM and sales engagement tools

Nice to Haves

• 1–2 years of sales experience
• Experience using CRM and marketing automation systems to generate, capture, nurture, track, and report on leads and conversions

Benefits

• Fully remote work arrangement
• Unlimited PTO
• Extended parental leave
• Company-issued equipment and tools
• A culture built on connection, collaboration, and continuous improvement