Summary
SonSoft Inc. is a USA based corporation specializing in Software Development and Information Technology Enabled Services. They are seeking a ServiceNow Developer who will be responsible for the analysis, design, development, and implementation of software projects within the ServiceNow enterprise application suite.
Responsibilities
- Must have CMDB integration through APIs with servicenow
- Servicewatch experience
- E bonding
- The ServiceNow Developer is considered the technology subject matter expert responsible for the analysis, design, engineering, development and implementation of software projects within the ServiceNow enterprise application suite
- This role is responsible for the development of core functionality, existing ITSM applications, creation of new applications and understanding the various system integration needs
- This is achieved by collaborating with key stakeholder teams to analyze and understand requirements, then transforming the requirements into a valid solution
- The ideal candidate will provide technical leadership and training, perform peer code reviews and ensure the ServiceNow team follows development best practices
- Analyze, design, write program code, test, document, and implement functionally appropriately, technically sound, and well integrated application systems in accordance with Customer requirements, and organizational methodologies and standards
- Respond to production problems and implement immediate resolution efforts across technology areas
- Support the organization’s project management policy, practice, and methodology
- Provide timely and accurate progress information to project status reports
- Analyze and resolve problems of simple to medium complexity
- Research and recommend alternative actions for problem resolution
- Employ productivity aids in all aspects of assignments
- Responsible for overall ServiceNow code quality, administration, platform development, module development and execute using company AGILE practices
- Responsible for reviewing requirements to ensure that they are provided in sufficient detail to be accurately estimated
- Attends regularly scheduled meetings to identify any tasks or user stories that are at risk and provides support as needed
- Work with multiple levels of staff and leadership to understand the requirements and how they might impact cross functional process teams
- Work with management and key stakeholders to design testing strategies for Development, QA and User Acceptance Testing
- Design and develop solutions within the ServiceNow environment to include modifications of applications, forms, workflow, interfaces and any other customization required to support ITIL processes
- Analyze and design programs for simple to medium complexity business problems according to user specifications and assist in developing detail program specifications
- Comply with project management methodology requirements as appropriate
- Participate in system and acceptance testing
- Test and implement system components using techniques that preserve system integrity
- Responsible for immediate response to production program problems
- Participate in fiscal management and cost estimate development
Skills
- Must have CMDB integration through APIs with ServiceNow
- Servicewatch experience
- E bonding
- BS or BA, Computer Science, Engineering, Information Systems, and or equivalent formal training or work experience
- Experience in Information Technology or business environment
- JavaScript, Angular-J experience is required
- Basic knowledge of software development, practice, concepts, and technology obtained through formal training and or work experience
- Basic knowledge of at least one required programming language
- Basic knowledge of technical or business environment
- Prior exposure to ServiceNow is required, currently on Eureka, going to Geneva Q1 2016
- Demonstrates programming aptitude and ability for logical and abstract thinking
- Excellent partnering, communication, and negotiation skills so as to interact effectively with business Customers and technology development and support groups
- Ability, within a specific technology area and under direction, complete root cause analysis, design solutions, write code, perform testing, provide documentation, and implement small development projects or components of large projects
- Ability to analyze and resolve problems of simple medium complexity
- Ability to manage projects using the organization's project management methodology
- Ability to work effectively in a strong Customer service or team oriented environment
- Focus on internal and external Customer requirements
- Develop understanding of business processes being supported by assigned system(s)
- HTML 4-5, BootStrap and CSS experience is highly desired
- ServiceNow Certified Application Developer and or Admin highly desired
- ITIL Foundations Certification Highly Desired
Qualifications
Must Haves
- Must have CMDB integration through APIs with ServiceNow
- Servicewatch experience
- E bonding
- BS or BA, Computer Science, Engineering, Information Systems, and or equivalent formal training or work experience
- Experience in Information Technology or business environment
- JavaScript, Angular-J experience is required
- Basic knowledge of software development, practice, concepts, and technology obtained through formal training and or work experience
- Basic knowledge of at least one required programming language
- Basic knowledge of technical or business environment
- Prior exposure to ServiceNow is required, currently on Eureka, going to Geneva Q1 2016
- Demonstrates programming aptitude and ability for logical and abstract thinking
- Excellent partnering, communication, and negotiation skills so as to interact effectively with business Customers and technology development and support groups
- Ability, within a specific technology area and under direction, complete root cause analysis, design solutions, write code, perform testing, provide documentation, and implement small development projects or components of large projects
- Ability to analyze and resolve problems of simple medium complexity
- Ability to manage projects using the organization's project management methodology
- Ability to work effectively in a strong Customer service or team oriented environment
- Focus on internal and external Customer requirements
- Develop understanding of business processes being supported by assigned system(s)
Nice to Haves
- HTML 4-5, BootStrap and CSS experience is highly desired
- ServiceNow Certified Application Developer and or Admin highly desired
- ITIL Foundations Certification Highly Desired