Summary
Spherion CT/RI/Western MA is seeking a skilled IT Support Specialist to join their team. This role involves providing hands-on technical support across hardware, software, and ERP systems, while assisting with user setup and system performance monitoring.
Responsibilities
- Provide on-site IT support for end users, including desktops, laptops, printers, and network issues
- Troubleshoot and maintain hardware and software systems across departments
- Support business applications, including Microsoft Access databases and the Fourth Shift ERP system
- Write and run SQL queries, troubleshoot table relationships, and assist with reporting
- Assist with user setup, system permissions, and IT onboarding/offboarding
- Liaise with third-party vendors and consultants as needed
- Monitor system performance and support IT security practices
- Contribute to ongoing IT initiatives and system improvements
Skills
- Proficiency with Microsoft Access, SQL, and general business application support
- Working knowledge of networking, Windows environments, and basic system administration
- Ability to work independently in a fast-paced environment
- Strong analytical, troubleshooting, and communication skills
- Experience with Fourth Shift ERP or a similar manufacturing ERP platform is strongly preferred
- Background in manufacturing or industrial settings is a plus
Qualifications
Must Haves
- Proficiency with Microsoft Access, SQL, and general business application support
- Working knowledge of networking, Windows environments, and basic system administration
- Ability to work independently in a fast-paced environment
- Strong analytical, troubleshooting, and communication skills
Nice to Haves
- Experience with Fourth Shift ERP or a similar manufacturing ERP platform is strongly preferred
- Background in manufacturing or industrial settings is a plus
Benefits
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Professional development assistance
- Referral program
- Vision insurance
- An incentive recognition bonus (all benefits are based on eligibility)