Product Content Specialist

Summary

Staples is a company focused on delivering the best value and selection to customers through a customer-centric approach. They are seeking a Product Content Specialist to create and optimize online product content while collaborating with various teams to support product initiatives.

Responsibilities

• Create, maintain, and optimize online product content including descriptions, specifications, attributes, keywords, images, and related product information
• Support product launches, promotions, and merchandising initiatives through timely content updates
• Partner with Merchandising, Marketing, Digital, SEO, vendors, and content providers
• Maintain product taxonomy, hierarchy structures, attributes, and cross-sell opportunities
• Conduct content quality assurance reviews and resolve content issues
• Analyze content performance and customer engagement metrics
• Generate reports and support process documentation
• Serve as a content resource for assigned product categories

Skills

• Bachelor's degree in Marketing, Communications, Business, or related field
• 0–2 years of experience in content development, merchandising, ecommerce, marketing, or related field
• Advanced proficiency with Microsoft Office, especially Excel
• Strong written communication, organization, and analytical skills
• Exceptional attention to detail and accuracy
• Strong organizational, communication, and collaboration skills
• Analytical mindset and problem-solving ability
• Customer-focused approach and continuous improvement mindset
• 1–3 years of experience in ecommerce, digital content, or online merchandising
• Experience with CMS platforms and AI tools such as Copilot or ChatGPT
• Knowledge of SEO, taxonomy, attribution, and content governance
• Experience using analytics and reporting tools

Qualifications

Must Haves

• Bachelor's degree in Marketing, Communications, Business, or related field
• 0–2 years of experience in content development, merchandising, ecommerce, marketing, or related field
• Advanced proficiency with Microsoft Office, especially Excel
• Strong written communication, organization, and analytical skills
• Exceptional attention to detail and accuracy
• Strong organizational, communication, and collaboration skills
• Analytical mindset and problem-solving ability
• Customer-focused approach and continuous improvement mindset

Nice to Haves

• 1–3 years of experience in ecommerce, digital content, or online merchandising
• Experience with CMS platforms and AI tools such as Copilot or ChatGPT
• Knowledge of SEO, taxonomy, attribution, and content governance
• Experience using analytics and reporting tools

Benefits

• Inclusive culture with associate-led Business Resource Groups.
• Flexible PTO (22 days) and 7 paid holidays.
• Online and Retail Discounts, 401(k) company match, Physical and Mental Health wellness programs and much more!