Sales Development Representative

Summary

StarRez is a global provider of student housing software for on- and off-campus housing management, resident experience, and revenue generation. The Sales Development Representative will generate pipeline by researching prospects, conducting personalized outreach, qualifying opportunities, and setting meetings for Account Executives. The role also involves collaborating across teams, meeting outreach and pipeline goals, reporting progress, and improving prospecting workflows.

Responsibilities

• Research accounts and contacts—primarily in the higher education and student property markets—to understand roles, challenges, and goals
• Craft and send personalized prospecting emails to engage ideal customers
• Make outbound phone calls and build rapport with prospective customers
• Utilize Salesforce, Gong Engage, cold calling, social media, LinkedIn Sales Navigator, email, and referrals to connect with potential leads
• Set up meetings or calls between qualified prospects and Account Executives
• Understand StarRez products, solutions, value propositions, and customer pain points
• Overcome objections and stay informed on competitive offerings and market trends
• Collaborate with Sales, Marketing, and Enablement teams to align on outreach strategies and messaging
• Meet or exceed monthly goals for pipeline generation, bookings sourced, and outreach activity
• Report regularly to leadership on progress through weekly and monthly updates, team meetings, and huddles
• Identify opportunities to improve tools, suggest new technologies, and refine workflows to increase results
• Continuously update your outreach approach, experimenting with new tactics to drive performance

Skills

• Interest in sales or customer-facing roles
• Strong verbal and written communication skills
• Comfortable making outbound calls and engaging via email and social channels
• Self-motivated, disciplined, and able to work independently in a remote setting
• Strong organizational skills; able to manage priorities and meet deadlines
• Proficient in Microsoft Office (Excel, Word, PowerPoint)
• Coachable, eager to learn, and open to feedback
• Positive attitude and team-oriented mindset
• Experience in higher education or student housing environments
• 1+ year in B2B sales, cold calling, or lead generation
• Familiarity with Salesforce, Gong, Sales Navigator, or other Sales Engagement tools
• Exposure to StarRez software or similar platforms
• Understanding of the student lifecycle or PropTech industry
• Process-driven and structured in your work
• Experience leveraging AI-powered tools to enhance prospecting, research, outreach, and efficiency
• Desire to grow a career in SaaS sales

Qualifications

Must Haves

• Interest in sales or customer-facing roles
• Strong verbal and written communication skills
• Comfortable making outbound calls and engaging via email and social channels
• Self-motivated, disciplined, and able to work independently in a remote setting
• Strong organizational skills; able to manage priorities and meet deadlines
• Proficient in Microsoft Office (Excel, Word, PowerPoint)
• Coachable, eager to learn, and open to feedback
• Positive attitude and team-oriented mindset

Nice to Haves

• Experience in higher education or student housing environments
• 1+ year in B2B sales, cold calling, or lead generation
• Familiarity with Salesforce, Gong, Sales Navigator, or other Sales Engagement tools
• Exposure to StarRez software or similar platforms
• Understanding of the student lifecycle or PropTech industry
• Process-driven and structured in your work
• Experience leveraging AI-powered tools to enhance prospecting, research, outreach, and efficiency
• Desire to grow a career in SaaS sales

Benefits

• This role is eligible for a bonus/commission plan.
• Full benefits including health care, paid time off, life insurance, and 401k plan with company match for eligible team members.
• A supportive team environment with emphasis on learning and development opportunities.
• You will learn, grow, and be appreciated for your impact and contributions.
• You will work with a team of caring, high-performing, and passionate people who have fun supporting our vision, innovation, and continuous improvement.