Sales Enablement Specialist

Summary

StarRez is a global provider of student housing software, and College Pads, part of StarRez, supports universities and students with off-campus housing solutions. The Sales Enablement Specialist will support sales performance by creating enablement resources, facilitating onboarding and training, embedding AI into seller workflows, and improving sales tools, content, and processes.

Responsibilities

• Build, maintain, and improve practical enablement resources, including playbooks, pitch materials, battlecards, talk tracks, competitive resources, and value-positioning tools that support strong seller execution
• Partner cross-functionally with Product Marketing, Revenue Operations, Business Operations, Customer Success, and other teams to translate launches, market insights, process changes, and customer learnings into clear seller guidance
• Use seller feedback, call insights, performance data, and observed behaviors to identify execution gaps and recommend targeted enablement support across a high-velocity sales environment
• Design and facilitate learning experiences that help sellers apply knowledge in real-world situations, using practice, reinforcement, examples, and coaching rather than relying on information delivery alone
• Manage and continuously improve the PMC seller onboarding experience, including curriculum, facilitation, practice, certification, and readiness assessment
• Partner with sales leaders and managers to support targeted coaching and reinforcement based on seller needs and performance opportunities
• Develop practical and responsible ways to embed AI into seller workflows to improve preparation, decision-making, productivity, and execution
• Create guidance, templates, examples, and training that help sellers use AI and sales technologies effectively and consistently
• Support adoption and ongoing optimization of sales tools and workflows, identifying opportunities to reduce friction and simplify how sellers work
• Regularly review and update enablement content, training, playbooks, and documentation to ensure resources remain accurate, relevant, and easy to use
• Organize and simplify information so sellers can quickly find and apply what they need without unnecessary complexity
• Stay current on emerging enablement, AI, and GTM practices and bring forward practical ideas that could improve how the team works
• Collaborate with the broader enablement team to share insights, reuse what works, and contribute to enablement initiatives that support collective GTM goals

Skills

• 2+ years of experience in Sales Enablement, Sales Training, Sales Operations, or a related role, preferably within a B2B SaaS environment
• Experience designing and facilitating training or enablement programs that focus on practical application and behavior change
• Strong written, presentation, and facilitation skills, with the ability to turn complex information into clear, usable seller guidance
• Strong analytical and problem-solving skills, with the ability to use qualitative and quantitative inputs to identify performance gaps and improvement opportunities
• Demonstrated ability to work across multiple cross-functional teams, synthesize varied inputs, and translate complex information into clear, usable seller guidance
• Highly organized, curious, and self-directed, with the ability to manage multiple priorities and continuously improve existing programs and resources
• Experience supporting a high-velocity sales organization with variation in deal size, sales cycle, or buyer profile
• Experience with tools such as Gong, Salesforce, Monday.com, ChatGPT, Claude, or similar sales and AI technologies
• Familiarity with adult learning, instructional design, coaching, or behavior-change principles
• Understanding of value-based selling methodologies; prior quota-carrying sales experience is a plus
• Experience using sales calls, performance data, or seller feedback to improve enablement programs and resources

Qualifications

Must Haves

• 2+ years of experience in Sales Enablement, Sales Training, Sales Operations, or a related role, preferably within a B2B SaaS environment
• Experience designing and facilitating training or enablement programs that focus on practical application and behavior change
• Strong written, presentation, and facilitation skills, with the ability to turn complex information into clear, usable seller guidance
• Strong analytical and problem-solving skills, with the ability to use qualitative and quantitative inputs to identify performance gaps and improvement opportunities
• Demonstrated ability to work across multiple cross-functional teams, synthesize varied inputs, and translate complex information into clear, usable seller guidance
• Highly organized, curious, and self-directed, with the ability to manage multiple priorities and continuously improve existing programs and resources

Nice to Haves

• Experience supporting a high-velocity sales organization with variation in deal size, sales cycle, or buyer profile
• Experience with tools such as Gong, Salesforce, Monday.com, ChatGPT, Claude, or similar sales and AI technologies
• Familiarity with adult learning, instructional design, coaching, or behavior-change principles
• Understanding of value-based selling methodologies; prior quota-carrying sales experience is a plus
• Experience using sales calls, performance data, or seller feedback to improve enablement programs and resources

Benefits

• This role is eligible for a bonus/commission plan.
• Remote (US)