Account Representative - State Farm Agent Team Member

Summary

State Farm Agent is seeking an Account Representative to support its insurance agency team. The role focuses on building customer relationships, conducting needs-based reviews, educating customers about insurance options, and delivering a strong customer experience in a fully remote setting.

Responsibilities

• Establish customer relationships and follow up with customers, as needed
• Use a customer-focused, needs-based review process to educate customers about insurance options

Skills

• For our FULLY REMOTE position, you must have at least 6 months of in-office State Farm agency experience
• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• People-oriented
• Proactive in problem solving
• Experience in a variety of computer applications, particularly Windows
• Ability to multi-task
• Ability to assess customer needs and conduct effective interviews
• Property and Casualty license (must be able to obtain in GA)
• Life and Health license (must be able to obtain in GA)

Qualifications

Must Haves

• For our FULLY REMOTE position, you must have at least 6 months of in-office State Farm agency experience
• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• People-oriented
• Proactive in problem solving
• Experience in a variety of computer applications, particularly Windows
• Ability to multi-task
• Ability to assess customer needs and conduct effective interviews
• Property and Casualty license (must be able to obtain in GA)
• Life and Health license (must be able to obtain in GA)

Benefits

• 401(k) matching
• Bonus based on performance
• Employee discounts
• Opportunity for advancement
• Paid time off
• Training & development
• Salary plus commission/bonus
• 401K
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency and / or with State Farm and the highly sought-after Agent Aspirant program.
• In addition to the standard Paid Time Off (PTO), we offer several opportunities to earn additional time and days off. (Our team members typically earn and enjoy 1 1/2 - 2 additional days off each month based on achievement of standard goals.)
• Opportunity to qualify for an annual all-inclusive 4 - 5 day vacation with all travel expenses covered (this year's trip is to the Royalton Resort in Punta Cana).
• Office outings several times per year, including office lunches, Braves games outings, and more.
• Company-supplied breakfast once a week during our weekly team meeting.
• Fun, positivity-forward work culture.
• Fully Remote - US