Insurance Account Representative - State Farm Agent Team Member

Summary

State Farm is an insurance company. The Insurance Account Representative will support a successful insurance agency by resolving customer inquiries, coordinating with team members, and anticipating customer needs. The role focuses on building customer relationships, educating clients about insurance options, handling agency tasks, and supporting business growth.

Responsibilities

• BOD- tasks & unassigned cases
• Underwriting
• Folders
• Claims
• Social Media
• Establish customer relationships and follow up with customers as needed
• Use a customer-focused, needs-based review process to educate customers about insurance options
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business

Skills

• *Must have State Farm Experience*
• *Must be Property and Casualty Licensed*
• Dedicated to service process
• Able to effectively relate to a customer, answer their questions, and anticipate their needs
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving

Qualifications

Must Haves

• *Must have State Farm Experience*
• *Must be Property and Casualty Licensed*
• Dedicated to service process
• Able to effectively relate to a customer, answer their questions, and anticipate their needs
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving

Benefits

• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• 401(k) matching
• Hourly pay plus commission/bonus
• Growth potential/Opportunity for advancement within my office
• Paid time off (vacation and personal/sick days)
• Valuable career-building experience
• Remote position